|Articles|March 10, 2010
Video blog: Avoid certain phrases when talking to clients
Author(s)Gina Toman, RVT
Saying the wrong thing to clients could result in misunderstandings about the care their pets need.
Advertisement
Saying the wrong thing to clients could mean they fail to understand the importance of recommended care. Gina Toman, RVT, practice manager at Seaside Animal Care in Calabash, N.C., suggests you avoid a few key phrases. Find out what they are in this video.
Newsletter
From exam room tips to practice management insights, get trusted veterinary news delivered straight to your inbox—subscribe to dvm360.
Advertisement
Related Content
Advertisement
Advertisement
Advertisement
