
Alyssa Mages, BS, CVT, FVTE, shares guidance on assessing emergency patients, communicating with distressed clients, and establishing a team-based triage process.
Follow these simple step-by-step instructions to convert phone-call reminders into e-mails.
The team at Seaside Animal Care in Calabash, N.C., saved time and money by taking many of their client communications electronic. In particular, the practice sends e-mail appointment reminders instead of calling clients. Here are step-by-step instructions for converting your own appointment reminders into e-mails.

