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News|Videos|November 20, 2014

Why veterinary team members need to be on camera at work

Video isn't "big brother"it's a viable teaching tool.

When employees at a veterinary hospital balked at the idea of video recording themselves at work, Veterinary Economics Editorial Advisory Board member Dr. Ernie Ward's standard answer is: “How can you get better if you don't practice?” Watch as he explains how and why he sold his team on this great self-method of self-improvement.


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Q&A: Caregiver burden can begin early in pet illness. Are veterinary teams equipped to support clients, and how can veterinary social workers help both parties?
Caroline Cox, LSW, MSW, and Erika Krick, VMD, DACVIM (Oncology), discuss the role of veterinary social workers in supporting clients, communicating with veterinary teams, and helping practices address the human side of veterinary care in this Q&A from an interview at the 2026 Fetch National Harbor Veterinary Conference.