Andrew Rollo, DVM

Preventing disease is a primary goal for general-practice veterinarians. It's time to better explain why they're important to pet owners, to make it easy as possible on pets and to help clients understand that vaccination is not as bad as they thinksay, with low-volume vaccines?

When everyone on your veterinary team is in the know, you're more likely to solve problems.

This textbook veterinary surgery went according to textbookuntil the patient didnt wake up.

Veterinarians can add a new item to the growing list of cringeworthy client communication topics: cannabis-based treatments.

What do you do when you find a microchip at your veterinary practice and the pet owner says "no," you can't scan it? Here's how I handle it.

This veterinary team was concerned that a baby had been exposed to leptospirosisbut the pet owner was threatening to sue. Heres how it all went down.

The era of one-size-fits-all neutering advice has come to an end. Its time to move from recommendations to conversations.

Sometimes it's gooey and unpredictable, and often it can get a little bit nuts.

The grown-up holds the purse strings in the veterinary exam room. But dont neglect the heartstrings of the littlest pet owner, who may be as curious as a cat or as scared as a rescue dog.

Sometimes your best isnt good enough, but its still good enough for your clients. And sometimes, strangely, its even better.

A rabid skunk scare in my own backyard tests my veterinary judgment.

Clients can help you solve their pets' skin issues.

These four tips can reassure clients.

Find your outlet to avoid compassion fatigue.

We dare you not to cry at this story. Its one of a million reminders every day that veterinarians have to charge for their services to keep the doors opens, but very few are in it for the money.

Train staff to remove veterinarians from the cost-delivery role.

There are bound to be shades of gray in difficult decisions, but is euthanasia too often the end result?

As tempting as it is to interact with old friends, I'm not sure being 'friends' with my veterinary staff on Facebook is a good idea.

Sure, it'll be a benefit to your practice's medical care, but this technology can do wonders for your relationship with veterinary clients, too.

Accept the challenges of veterinary medicine by branching out of your comfort zone-even if it's forced upon you.

On bad days, everybody's got it tough, but I say veterinary receptionists' duties take the prize.

Client care about their pets, so they can become frustrated with your practice. Sometimes that frustration spills over onto paper.

Q: My daughter is 11 years old and she's determined to become a veterinarian. What can I do now to prepare my child for a career in the veterinary profession?

It's hard to say goodbye, particularly to a pet who wasn't supposed to live long in the first place.

Many clients are hesitant to even discuss stem cell therapy as a treatment option. You can get them to open up.

Practice owners can play a crucial role in helping new associates step up.

They may be tiresome, but high-maintenance high rollers are worth the price.

Dr. Andrew Rollo shares personal finance advice for associate veterinarians.

Veteran veterinarians have much to teach younger doctors. But the opposite is true as well.