Brendan Howard, Business Channel Director

Heres some helpful and possibly inspiring advice from two companies that help veterinary practices set up and maintain wellness plans. Have you considered lately whether plans like these could help you educate clients on the need for regular visits, baseline diagnostics and preventive medications?

Can you get a veterinary practice management consultants advice without bringing in the consultant? Aspire Vets Randy Hall is giving it a go. Plus, a few other products that caught our eye at VMX and WVC this year.

A new brochure from Trupanion debuted at VMX showcases common claims at different ages for 12 dog breeds and highlights the average cost, through claims data, of those illnesses and injuries.

At this innovative veterinary hospital, pet owners see into treatment from reception, exam roomswell, everywhere. The PARC has taken transparency to the next level.

When the question goes beyond "What's in your wallet?" with pet owners, the answer is the companies providing third-party loans and credit card options to veterinary clients.

The FastTrack, with its high-grade metal, heat-formed pad and golden dial lets equine veterinarians choose the movement thats right for a horse recovering from a soft-tissue injury.

You have problems. And veterinary conference exhibit halls are full of people who want to solve them for you. Have you seen these ones yet, tackling dirty towels, jaded clients and the future of veterinary imaging?

Tucked into the aisles of the Orlando veterinary conferences sophisticated medical equipment and groundbreaking pharmaceutical advancements was this cool stuff for your veterinary clients cats and dogsor, lets be honest, yours.

Veterinary architects and experienced practice owners make up the dvm360 Hospital Design Competition panel of judges every year. This time, we decided to share three future-facing and sound insights that judges shared with us while they explored this years entries.

Know what youre feeling, pause before reacting, and help yourself and your team. Betsy Charles, DVM, MA, executive director of the Veterinary Leadership Initiative, worked with Fetch dvm360 in San Diego attendees to think about how.

In her session on self-awareness at Fetch dvm360 in San Diego, Betsy Charles, DVM, MA, suggests a book wed never heard of. Heres why she thinks its an important read for self-awareness and your understanding of veterinary clients motivations and thinking in the exam room and once they leave.

If you dont know, then surely your veterinary practice team doesnt. Is it time to change that in your veterinary hospital culture?

This year, dont suffer with bad leadership skills and toxic workplace culture. This veterinary technician and long-time hospital manager has a few tidbits and starting points for practice owners, doctors and other managers to navigate the path to better managing and work life in general.

Creative, reflective client communication tactics for any exam-room interaction dotted Dr. Sarah Wootens talk at the most recent Fetch dvm360 in San Diego.

What are they? Dr. Adam Little at Fetch dvm360 says the two paths are: 1) buy or license software so your veterinary practice can offer better telehealth services to clients, or 2) contract with an outside company to offer advice and client service when your practice is busy or closed. (Sure, there’s a third—do nothing—but how long do you think that’ll last?)

In the middle of learning to be a better person and a better doctor or veterinary team member every day, dont fixate too much on how youre not satisfying everyone. Drs. Mary Gardner and Andy Roark shared with a packed house at Fetch dvm360 in San Diego why you shouldnt let the unsatisfied client unravel your passion and workday.

How does an introvert-heavy profession like veterinary medicine take charge? Quietly and intelligently, says keynote speaker Susan Cain.

How does a profession like veterinary medicine take charge? Quietly and intelligently, says bestselling author.

Angelina Morgan, CVPM, who earned kudos from dvm360 and VHMA judges in her managing a tough new job this year and excelling, most of all, at building trust, delegating and managing a team struggling with low morale.

A new book from AAHA Press highlights the design of some of the nations most important buildings. (Hint: We can all agree thats your veterinary hospitals, right?)

This practice owner and Get Sh*t Done conference speaker counseled colleagues to wait for a bit after being away for a conference before terminating a problem employee.

After you get a complaint, but before you make a decision as a veterinary practice owner or manager about employee discipline or big process changes, this kennel-attendant-turned-practice-owner told conference-goers to ask themselves and others two important questions.

While speakers at Uncharted's Get Sh*t Done conference talked about branding, hiring and personnel management, they seemed to be telling a story about the power of stories: your team members' and your practice's.

Occasional hairballs and vomit are a part of every cat owners life at one time or another. But maybe your hospital can help cats with proper diet, lifestyle changes and diagnosis and treatment. And you can tell clients about it right now with these social media posts.

Almost all veterinary team members have pets, yet just like average Americans, the vast majority have no pet insurance for that proverbial rainy day. Have you thought about offering this employee benefit? Here are details on discounts from a few providers, plus one smart practice managers how-to for managing the plan.

Pharmaceuticals fill out most companies that show up to compete for attention at the KC Animal Health Investment Forum, but these three companies got us thinking about activity monitors, pet food and smartphone apps.

These 10 top-notch finalists are pros at tackling veterinary practice problems. How will they inspire you?

For every FAS (fear, anxiety stress) problem, there could be a solution in your exam room, in this handout and the book, or in a veterinary behaviorist's practice. Let's do this.

What should veterinary professionals and pet owners care about in considering pet insurance plans? Here's the latest information from some of the nation's top pet insurance providers.

Pet Anxiety Awareness Week kicks off right before a real fear-inducing holiday, Independence Day, with its fireworks, crowds and food hazards everywhere. Here are learning resources for your team and your veterinary clients.