Veterinary Economics
Editorial Advisory Board member Dr. Ernie Ward owns Seaside Animal Care in Calabash, N.C., a National Practice of Excellence Award winner. Dr. Ward is the author of
Creating the Veterinary Experience
(E3 Management, 2000) and is a frequent speaker at veterinary conferences, including the Fetch dvm360 conferences. Dr. Ward graduated in 1992 from the University of Georgia College of Veterinary Medicine. He has appeared on Animal Planet, CNN,
NBC Nightly News
, and numerous other TV and radio talk shows nationwide.
Q&A: Turning down tasty treats in favor of a healthy lifestyle
November 1st 2010How do I handle 'sugar pushers'-clients or team members who bring in sweet treats for our staff or who place fund-raising cookie and candy order forms in the break room? I don't want to be rude, but I also want to live a healthy lifestyle.
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Stop doing these things to become more successful (Part 2) (Proceedings)
August 1st 2010These are issues concerning your interpersonal and leadership behavior. These are the everyday annoyances that create toxic workplaces. This is something you do that negatively affects someone else. This is great because they can be fixed, often by doing nothing.
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90 days to perfection: A week-by-week guide to training new staff members (Proceedings)
August 1st 2010How do you take a new hire and mold them into a productive team member in 90 days? Methodically. The key to developing successful staff members (or quickly weeding out those that won't benefit your practice) is to have a training plan in place before they start.
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Success in the new normal: How to adapt and succeed in today's environment (Proceedings)
August 1st 2010Let's face it; things are just not the same anymore. The recession of 2007 until now has changed the way we earn, spend, and think about money. Many of our clients have lost or changed jobs during this period.
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