Michael Riegger, DVM, DABVP, is chief medical officer at Northwest Animal Clinic Hospital and Specialty Practice.
The veterinary brain, interrupted
Interruptions kill productivity, making your brain work harder to cope. Try these 12 steps to increase your focus and enhance patient care at your veterinary clinic.
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Prevent explosions by tackling conflict at its source
Identify and address the root of each problem promptly-you'll learn from your issues and create a pleasant environment at your veterinary practice.
It's true: Walmart can be a veterinary practice builder
Sound impossible? It's not. Embracing the $4 prescription model will benefit your veterinary practice and help you provide the best care for patients.
Examples of issues to track on green sheets in your veterinary hospital
Here are some issues currently on my green sheets.
Veterinary practice owners can change a belief into evidence
Start gathering patient data and tracking outcomes in your veterinary practice to stop practicing one-size-fits-all medicine.
How to use green sheets in your veterinary practice
Here are seven tips to help you get started and make the most of green sheets.
12 secrets to Mayo Clinic's success that may help your veterinary practice
Just like this institution, your veterinary practice can be a well-oiled machine.
Adapt your veterinary practice or die
20 issues driving change in our veterinary profession.
Vaccines aren't dead, but your veterinary practice's fee schedule may be
Follow these 10 steps to rejuvenate your practice's fee schedule and pricing strategy
Use 'The Exam Room 6' for better medicine at your veterinary practice
This pocket card can serve as an aid for exam room effectiveness. I bring mine with me for each appointment
BEP your way through the lingering recession
We know the real story, even though the pundits are telling is that the recession is over.
20 easy steps to better veterinary team members
The very best veterinary team members-and job applicants-do these things
The veterinary business wheel needs to keep turning
How your veterinary practice compares to success in other industries-and why you should pay attention
Building client satisfaction, medical success
Purveyors of the recently published data on the declining perceived value of our services would like us to know that the economic sky is falling.
Using S.O.A.P. is good medicine
We all see these articles about what it takes to run a successful practice: slick marketing, conflict management, Web pages, team training, appropriate compensation packages, etc. The list is endless.
24 tips to endear clients to your veterinary practice
If you make clients want to come back, you won't have to worry about the veterinary practice down the road
The 15 ingredients of effective veterinary team training
A pinch of mentorship and a spoonful of reading go a long way in advancing your veterinary career and your practice's success
21 elements of a successful practice
Don't settle for second place. Take home the gold-and more green-when you offer clients five-star services.
Use the Triangle to stop practice stagnation
Improve productivity by focusing on your core responsibilities and delegating duties to your veterinary hospital staff
Individualized care helps your veterinary practice grow
Don't squeeze everything into one visit-build a bond over time for patient care and client compliance
No more annual reviews
Annual reviews don't improve veterinary client and patient services. Get rid of them.
ACT is dead - long live ASPP
Tracking your annual veterinary services per patient helps you understand your practice and ensure you are providing high-quality patient care
2 ways to boost team member health
Helping staff members stay healthy benefits your practice
8 veterinary practice financial myths busted
No-lo practices don't work. Vaccines don't matter. Here's why none of that is true.
Be ready for your boards
No, not the exam kind - the cork kind. Boost team education with old-fashioned bulletin boards
3 questions to help you discover (or rediscover) the road to success
No surprise: Your team will help you find your way.
Compensation: Strike the right balance when paying your veterinarians
Happy associates deliver great customer service. Pay them right.
Take control of your expenses
The challenge for veterinarians is to look at the short- and long-term economic landscape and adjust our expenses accordingly
Risks, rewards of commission compensation
Some practices will benefit from production-based compensation packages, while others could be injured by them.
The new economic reality
Get a grip on expenses.