Stephenie Slahor, PhD, JD, is a management educator and writer based in Palm Springs, Calif.
Involve team members in problem solving
February 1st 2006Well-managed practices work on management issues proactively, looking for ways to improve and innovate rather than just responding to the fires that arise each day. Of course, striving for excellence isn't a one-person job. And getting your team involved in finding better ways to serve clients is a great first step to being more proactive.
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The Internet's an invaluable tool, but it also can pose a threat to your practice by leaking proprietary information and by opening your system to hackers and viruses, says Dr. Stephanie Slahor, JD, Ph.D. The key to protecting your practice: Make sure team members don't let sensitive information out via message boards, mass mailings, file transfer protocol sites, or chat rooms, she says. The safest bet? If it's confidential, don't say it online!
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