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How much managing do you manage as a manager when you manage to manage?
We know, the answer is ... complicated. But this checklist can help!
Just Google 'teachable moment'
More than half of surveyed practice managers say clients use the Internet to self-diagnose and treat their pets.
Hospital Design: How much for pets, how much for people?
Do dogs take an interest in faux trees? Maybe not, but clients love them.
See red with this veterinary inventory system
Inventory at your veterinary practice making you angry? Mark Opperman's "red dot and flag" system could make it less of a chore (and more fun for you organization wonks).
SWOT that online pharmacy!
You can't fight millions of dollars in marketing from corner drugstores and gigantic online pharmacies. But you can educate pet owners, find products you sell with the lowest prices, and build your own online pharmacy.
Quiz: Are you over it?
Take our super-official Jaded Vet Quiz to find out where you fall on the "over it" spectrum.
Client handout: Your pet needs your help
Help veterinary clients 'see' when their pets are overweight in order to get patients to a healthier weight.
Streamline your veterinary exams with these 12 steps
Save time and don't miss a spot with my process.
Star Wars wisdom for veterinary practices
You dont need the Force to move veterinary clients. Consider this sage advice from a long time ago in a galaxy far, far away.
Get your tech nerd on with 3D printing in your veterinary hospital
It's pricey, but you can use the technology for work and fun.
5 hazards lurking for veterinary associates in the exam room
These are the ways we stumble into traps in the exam room and undercut out medicine, our patients and ourselves.
Facebook is your veterinary practice's frenemy
Learn how to harness Facebook's strengths and limit your vulnerabilities.
Idea Exchange: A shining tribute to cherished patients
A reader tip for signaling a veterinary patient's passing.
Southern California a hotspot for anesthesia-free dental controversy
A recently publicized client horror story keeps care, revenue and oversight regarding the procedure in the spotlight.
Top 10 Firstline forms for survey respondents
DO NOT LINK. FORM ONLY.
4 updates that could transform veterinary pain management
Pain specialist offers her take on emerging modalities, including one that could 'revolutionize' pain medicine.
Lets get awkward: Your pet is fat
Pet owners are often oblivious to pets unhealthy weight. So cut the Your dog is so fat jokes and learn how to navigate this emotional client landmine.
The 12 days of veterinary client handouts
Handouts for every veterinary 'emergency' that's bound to come in, at closing, on Christmas Eve.
Client handout: I'll be [bringing my pet] home for Christmas ...
Tips and tricks to manage your pet's food during holiday travel ... or what do do so the dogor catdoesn't puke under the table.
Spoil your pet without spoiling its diet this holiday
Let your pet indulge with special treats and simple snacks.
Letter to dvm360: Lets stop berating veterinarians who uphold medical standards
When pet owners fail to exercise personal responsibility, they bear the resulting ethical burdennot the doctors who advise them.
6 VetEc takeaways you shouldn't miss
(but really how could you miss them? We've been talking about this stuff for decades...)
21 gift ideas for the animalsand animal loversin your life
Whether its a treat for $2.99, a custom painted pet portrait or a snarky veterinary mug, you cant put a price on the joy animals bring to our lives so shop online where no one judges how much you just spent on your cat.
Get out of my dreams and into a 501(c)(3)!
Consider these five steps to launch the veterinary charity of your dreamsand tips to hurtle over the pitfallsfrom someone whos done it.
Urgent care business model comes to veterinary medicine
North Carolina clinic serves cases that cant wait but dont need emergency hospitalization.
"My cat won't eat that!"
Train your veterinary team to tackle this common cat client question to find solutions for felines with picky palates.
Blindly ignoring your veterinary practice fee schedule could hurt you
Your services are worth more than you think. Adjust your fees accordingly.
Commentary: 3 reasons millennials are leaving equine practice
These younger veterinarians are tired of the low pay, lack of balance andlast but certainly not leastdemands to compromise their ethics.
What if animals were 'The Walking Dead'?
Grr. Argh. Dont fear this life-saving talk with veterinary clients.
5 ways to self-soothe your veterinary clinic stress
Associates and practices owners, put these retail therapy and relaxation tools on your holiday wish list or, better yet, buy them for yourself (you deserve it).