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Veterinary/retail rumble: Punching back against retail misinformation
March 31st 2019Playing defense is a common fall back veterinary practices employ when pet care advice is administered to their clients in a shopping aisle. But this is one case where its worth stepping in the ring and having a good offense ready.
'Lemme tell ya': A client convo on parasites
March 29th 2019Are you nailing the jargon-free, informative conversation about parasite preventives, parasite-related disease and the options to buy preventives in stores and online? Don't miss a chance to offer veterinary clients the reasons to buy the stuff from your hospital or internet pharmacy.
Don't get fleeced on veterinary client payments
March 26th 2019Dont let pet owners, credit card vendors, banks or crooked team members pull the wool over your eyes. Check out the ways clients pay for services rendered and consider how your veterinary hospital stacks up when it comes to managing them.