Owners

Compassion and empathy are great, but can harm veterinary professionals if not tempered carefully.

You could be the next dvm360/VHMA Practice Manager of the Year. All it takes is a short survey, a few thoughtful responses and, yes, a willingness to brag about all of the great things youve done to make happy team members, grow revenue and to create a healing environment in your veterinary practice.

Drs. Codger and Greenskin face a crossroads, with both of their futures hanging in the balance.

Make sure clients are aware of the signs of heart disease with this in-depth infographic.

Let's be real here: giving clients the ''tick talk'' gets repetitive. Here are a few suggestions to overcome common objections.

When transitioning a pet to a new diet, think like the tortoise, not the hare.

The skinny on all the latest top digital radiography systems.

An awesome DIY for an outdoor patio, for cats. You heard it here first.

Before your work bud becomes your new BFF, learn from these common mistakes that spring from friendships with your veterinary colleagues.

When the client cant pay, know what to do and say. Expert and CVC speaker Danielle Russ, BS, BA, AS, LVT, says that there are silver linings you can give to these bleak situations.

The customer controls more of your veterinary practice than you think. Its time to sort out your priorities and understand what will fix that 20 percent loss of clients most businesses experience.

From Time is money to Money cant buy happiness,, here are some huge money-centered myths that I believe veterinary associates should cash out soon

Rather than label the neighboring veterinary clinic Enemy No. 1, consider banding together to eliminate a shared threat.

We have four words: New. Veterinary. Products. GO!

Avoid violating anti-discrimination laws the same way you avoid malpractice claims.

A job candidate is offered a lowball salary at this veterinary hospital when the schedule conflicts with his religious beliefs. The hiring manager swears it's all about the bottom line. Whose side are you on?

CVC educator Denise Tumblin, CPA, explained to practice owners, practice managers and associates what they needed to know on percentage-based compensation.

You know the type: the veterinary team members with magical abilities, who know the ins and outs of your clinics software. Here are some top tips weve heard from some of these mysterious heroes.

Believe it or not, millennials might not be the only problem here. If your veterinary practice is reminiscent of a current-day classic rock show, you may need to cut the leather and leopard print out of your act and get with modern times before your show gets cancelled.

A lawyer once said how lucky I was to have my brother overseeing my finances. Guess again.

Mary Berg, RVT, RLATG, VTS (Dentistry), demonstrates her preferred method of obtaining these images.

Look, we cant go home with our clients to make sure theyre following our advice. But we can offer them classes to make sure theyre getting the knowledge to offer the care their pets need.

Increasingly complex legislation means veterinarians must be extra-vigilant in their drug management practices.

The veterinary clinic isnt immune to election-year friction. But what happens when team members start to feel intimidated by one belligerent doctors expression of his political views?

With a predominantly female profession comes babies. And with babies comes breastmilk. How well do you know your rights and limitations?

Veterinary professionals have their own set of resolutions, and the rest of the world wouldn't possibly understand.

Shawn McVey, MA, MSW, offers six symptoms to diagnose a toxic team environment.

In the innovative program, Ohio State University alum Dave Haeussler, DVM, shares knowledge with veterinary school graduates on practice ownership and management, gets an ownership stake in the new hospitals himself.

You know it's good for patients, but it's also good for the staff.

This highly educated veterinary technician wants practice managers to know it's time to finally use her and her colleagues so veterinarians work more efficiently.