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The Golden Girls are veterinary clients, too
Paying attention to generational differences in your clients is about more than millennials. Take a look at what your older veterinary clients want from you.
Bah, humbug! Is your veterinary practice owner a Scrooge?
Money creates tension in veterinary hospitals between associates and owners. Dissolving that tension is no small feat, but CVC educators Denise Tumblin, CPA, and Ernie Ward, DVM, try in these two videos.
3 appealing productivity apps
Make your day in veterinary practice and life easier. Get your urgent work reminders, big life projects and personal #goals out of your head and into a reminder and task management system.
Don't deck the stalls with these holiday hazards
Bad holiday dcor choices by equine owners can truly become a matter of life or death. (It's nothing to horse around with.)
Where is the pet food info you need?
If youre a veterinarian curious about pet food formulations, good luck. Vetting companies and the people who design their diets is hard workand its not all in one place.
Paint your windows and profit
This veterinary hospital's window decorating contest won them new businessand brought them closer to their clients and each other.
3 Cs to kill your stank
Some veterinary hospitals build hospitality stations with pleasant-smelling extras, and others skip the design and go straight for the smell. Take your pick, just do it. We can smell your hospital from over here ...
I don't give discounts ...
To my veterinary clients. And I don't feel bad about it.
The recognized risks in Yorkshire terriers
Like all small breeds, these lovably feisty companions have a few risk factors that come with the territory.
Women leading veterinary practices: Tightrope bias
Being respected vs. being liked in the clinic
Talking to clients about Cushing's
Use these communication techniques to talk about a chronic but treatable disease like Cushing's.
What 'taking them to the back' means for your patients
This veterinary behavior specialist says youre reading your patients all wrong. Bonus: The simplest, most important low-stress practice tip everyone in the veterinary world can use.
15 ways an equine technician can wow
Top tips for veterinary technicians looking to excel and for equine practitioners looking for star staff.
Those long-term derm problems in your veterinary patients
Your patient is miserable, your client is annoyed and it's not getting better. Here's some data that points to the biggest problems with dermatology cases and some advice on how to address it.
Don't ditch disaster training!
No one thinks disaster will strike, until disaster is right on top of them. Do your veterinary team members, patients and clients a favor by staying on top of life-saving procedures when disaster hits.
5 year goal: Relieve suffering and reduce conflict
Veterinary anesthesiologist says we have an obligation to use every available tool to comfort patients and clients.
Veterinary associates: Focus on patient care and money will follow
Think practice owners are "all about the money?" Listen to Denise Tumblin's take.
Level up or it's game over with your millennial clients
Dr. Ernie Ward has been paying close attention to the younger generation of pet owners for years. Now he has a few cheat codes (remember those?) to help veterinarians out when it comes to dealing with Gen Y.
Lessons learned about safe, efficient spays and neuters
Youve done these surgeries a million times (slight exaggeration). But youll likely glean something new from this veterinary practitioners take on the updated spay and neuter guidelines.
Tarzan may have started my veterinary career, but reality TV wont finish it
Dr. Mike Paul reflects on his humble beginnings, veterinary inspiration and the future of a reality TV-style profession.
Solve expense problems in veterinary practice by tackling revenue
New data on canine osteosarcoma
n honor of National Pet Cancer Awareness Month, Nationwide pet insurance wants to help #curepetcancer with new insights on this old-dog disease.
Back to the veterinary manager's future
The VHMA predicts three ways the top trends in veterinary medicine will influence the the evolving role of practice manager.
Does my practice really need a manager?
"Veterinarians are not most income-productive in administrative positions," warns Mark Opperman, CVPM.
Animal allergies and vet med: I still AHH-CHOO-SE to work with animals
Dying to work with cats, dogs, horses and other animals? Or dying because of them? Consider these strategies to live with your condition and still do the work you love.
Is the idea of pet guardians out of this world?
Experts weigh in on whether a future where people care for furry wards would be better than one where pets are owned.
The future of veterinary medicine is here. Are you ready?
Youre not crazy. Change and innovation are happening faster everywhere, including veterinary practice. Heres your gut check so youre not left out of the glorious future of pet care.
Client handout: Answers to their most burning dermatology questions
Your clients have dermatology concerns they're itching to ask about. This handout covers 7 common questions that clients ask.
Manage the chaos when the practice owner is unavailable
The clinic must continue to operate if the owner is sick or worse.
Buying digital dental radiography: DVMs always miss this step
You've picked out a great digital dental radiography unit. You can live with the price. But are you sure everyone's excitement will translate to plenty of use and a decent ROI?