Roles

Of course veterinary team members care about their wages, but as Denise Tumblin, CPA shares in this video, their other main concerns may surprise practice owners. Watch to find out what the Benchmarks study has revealed.

Great pain management isn't limited to specialty and referral practicesyou can do it!

Here's a quick look at why you should talk to cat owners about kitten behavior.

Pigeonsalthough domesticated for thousands of yearsare often considered a big-city nuisance. ("Rats with wings," anyone?) But by combining nature and technology, one artist sees them as far more.

Enlist your handwriting overachievers to help keep the day on track.

There are lots of ways to approach this conversation. Steve Noonan, DVM, who's lived through his own depression, has these suggestions.

An expert's #1 hack for paw licking pooches

Are you the strong, athletic type? Or are you more of a versatile, hardworking person? Take this quiz to discover which breed of horse your personality most resembles.

Here's how to open the door to more adherence from veterinary clients and make your program a better fit.

We're not selling you on pet insurance here. But if you're sold on pet insurance and want your veterinary clients sold on it too, here are steps to make that happen.

So many selections to choose from. Here's just a sample of how you can make your dental services sing.

DVMs (and one CVPM, for good measure) share the characteristics they love most in their veterinary technicians

Unless we regularly communicate that rabies is a real and serious threat, the disease can easily become the 'boogeyman' of veterinary medicine--a mythical threat used to force pets to get more shots.

You don't have to escape to a mountain retreat to find moments of peace

Why should all those touchy-feely, sappy-happy optimists have all the fun? Let's get critical and cranky. Remember: Complaining is a valid venting mechanism. I think some psychologist said that somewhere.

You're about to anesthetize a 12-year-old Yorkie with blood pressure issues. 'Nuff said.

And in a world of veterinarians who aren't as interested in business and need someone there to help manage, guide and analyze, well, there's the CVPMs.

Behavior problems can fracture owner-pet bond. Help your veterinary clients. Be their hero.

In Trupanion insurance claims, find out which orthopedic conditions are most expensive, which breeds are most prone to fractures, and which breeds most commonly claim for musculoskeletal injuries and illnesses.

Resist the urge to squeeze the squirming patient

Dog owners can learn how to teach their pets to ignore distractions and focus attention with the helpful tips in this clip.

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss feline care and wellness with clients. (With an educational grant provided by CATalyst Council)

Cut through the excuses. Heres help to slice through your most dreaded challenges and use ninja-like moves to make mincemeat of any obstacles blocking your way.

If you dont take the time to learn your clients perceptions about cancer, youre skipping a step. In this audio clip from a recent CVC session, veterinary cancer specialist Sue Ettinger explains how to give your clients an opportunity to share what they know, what they expect and what they want.

If you find yourself grumbling about pet owners in poverty, try getting personal instead of judgmental and replace worries over the feasibility of veterinary care with options for flexibility.

"I've got all day!" said no veterinary professional, ever. So we bring you this collection of time-saving techniques, tips, tools and other treats for better client communication, better patient care and a better bottom line.

On a scale from 1-10, these pain management hacks are an 11.

Kenichiro Yagi, BS, RVT, VTS (ECC, SAIM), shares his favorite hack: You can place a sampling catheter in a patient without needing to place a central line.

How practice managers and owners can make sure their newest doctor is a success.

Are you an "owner type"? Find out right here. Here's what I struggle with and what I truly enjoy about owning a veterinary hospital.