Expert Interviews

Dr. Karen Felsted offers suggestions to help clients pay for costly conditions like diabetes management.

Enlist your handwriting overachievers to help keep the day on track.

Is your veterinary team tired of having the flea, tick, heartworm, parasite talks with pet owners? Look for the stark piece of data or the emotional hook to get them engaged again.

There are lots of ways to approach this conversation. Steve Noonan, DVM, who's lived through his own depression, has these suggestions.

Dr. Jonathan Bloom says the practice manager is one of the most important roles in making a lower-stress veterinary visit plan work.

An expert's #1 hack for paw licking pooches

The CVC speaker, book author and long-time veterinary business guru shares a pair of his tips for a flourishing hospital and a fantastic staff.

Patients need it. Clients love it. What more do you need to know?

Just because the space was created by an architect doesn't mean the design work is done.

DVMs (and one CVPM, for good measure) share the characteristics they love most in their veterinary technicians

Laser-like focus, and training, will get your veterinary therapeutic laser services off the ground.

You don't have to escape to a mountain retreat to find moments of peace

You know your efforts benefit the patients in your veterinary practice-but the effect on pet owners is important too.

Resist the urge to squeeze the squirming patient

Bold colors in your veterinary clinic can make a statement. Such as, "YIKES."

We asked our expert CVC speakers and attendees to tell us their brilliant-as-all-get-out, cant-live-without-it, super sweet life hack that makes veterinary practice just that much easier.

Dog owners can learn how to teach their pets to ignore distractions and focus attention with the helpful tips in this clip.

Your veterinary patients have several responses to extreme stress, but no matter which way they respond, their health may be in danger.

Live streaming on Facebook or your website gives your doctors or technicians valuable face time with current and potential clients to answer general questions in a different way than articles or blogs do.

He's a highly skilled practice manager, but that doesn't mean he doesn't make mistakes. In this case, Brian Conrad, CVPM, president of the Veterinary Hospital Managers Association, admits he recently fell down on the job when it comes to team communication.

Debra Canapp, DVM, CCRT, CVA, DACVSMR, shares some top tips to help get veterinary clients involved in their pets' rehab.

This handy abbreviation will help you pinpoint true cases of cognitive dysfunction in your veterinary patients.

Kenichiro Yagi, BS, RVT, VTS (ECC, SAIM), shares his favorite hack: You can place a sampling catheter in a patient without needing to place a central line.

Run the report. Reach out to clients with those patients in a consistent and regular way. It'll be like your veterinary practice management software is just handing you money (maybe, sort of).

In tiny patients you might be concerned about extra dead space. Tasha McNerney, BS, CVT, CVPP, shares her favorite anesthesia tip she learned from Andrea M. Caniglia, VMD, DACVAA.

If it's 9pm and the veterinarian is filling out medical recordsand you're not working the emergency-practice swing shift. Dr. Ernie Ward guarantees your veternarians are underutilizing assistants and technicians in the exam room.

This veterinary surgeon sees two diseases overlooked in limping puppy cases. Watch those radiographs!

Laugh with Sarah Wooten, DVM, as she shows off the signs that tell her she's an overworked and sleep-deprived mom in veterinary medicine.

Dr. Dave Nicol calls it like he sees it.

xxxxxxxxxxxx