Are veterinary hospitals using forward booking?

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The Veterinary Hospital Managers Association asked its members in July 2014 if their practices were scheduling the next exam before clients left the current appointment. Of the 550 respondents, more than 40 percent said they were doing this all or most of the time. Let's check the proverbial appointment book for the numbers ...

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Angela Elia, BS, LVT, CVT, VTS (ECC)
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