Back office blunders, Episode 2: Talk to my pets psychic
Some clients' behavior becomes clinic legend. But how do you react when it's actually happening?
What would you do if a pet owner refused to give a medication because their pet's psychic said Fluffy didn't like the medicine? Watch how this team blundered-then email your solutions to handle this challenging client with respect to firstline@advanstar.com.
Recent Videos
