Behavioral practice requires
- What do you need to learn?
- Why has the owner contacted you in the first place?
- However, what prompted the contact may or may not turn out to be the major problem.
- What factors in the environment contribute to the existence of the problem?
- Many pets in the household
What factors in the environment may be important to the resolution of the problem?
- Can the pet be kept separate from the children?
- Can the owners put up a fence?
- How motivated are the owners to resolve the problem? (How much time, effort and money are they willing to put into treatment?)
Collection of Information
- Communicate with persons familiar with the animal
- Direct observation of the animal
- Client fills out history form
Client fills out form
- Time efficient for practitioner
- Client has leisure to think about answers, especially if filled out at home in advance
- Client may misinterpret questions and practitioner may not realize this as reviews answers
- May miss opportunities for digressions into areas that are pertinent to understanding the case
Direct interview
- Information is likely to come out in conversational context that will not come out during written context.
- Many opportunities for practitioner to explain and interpret questions as history is collected
- Most time-consuming technique
- Some clients will digress at length
- May need excellent interviewing skills to keep interview “on topic”
Blend
- Review history form that client has filled out
- Develop list of questions that arise out of initial answers
- Using blended technique in general practice
- During routine exam you are told, “Doc, my pet does X”
- You quickly determine that there is not a five-minute answer to the question
Give history form to take home and fill out
- May also give diary sheets to be filling out until returns
- Make appointment to return for longer behavioral consult
Separate history forms for different species/problems
- Have a generic history form, by species
- Have problem-specific forms for the problems that are commonly presented to your practice and that you are comfortable working with
Signalment
- All affect probabilities of specific diagnoses
- Dominance motivated aggression more probable with young males than old females
- Cognitive Dysfunction more likely a cause of loss of housetraining in a 13 year old than in a 4 year old
- Aggressively “herding” people occurs in herding breeds, not toy breeds
Chief complaint
- When did the problem begin?
- When does the problem behavior occur?
- Has there been a change in the frequency or appearance of the problem?
- What has been done so far to correct the problem?
- Are there other problems?
- Client is most interested in talking about this
- Gives you information about what will be the most important topics of discussion
- You need empirical information
- Ask for specific description of multiple incidents, beginning with the most recent.
Clarify terms
Description of an incident of aggression
- What was the victim doing immediately prior to the incident?
- What were other individuals doing immediately prior to the incident?
- Exactly what did the animal do?
- What happened immediately after the incident?
- Body posture/Communication?
Spraying vs. Urinating
- “My cat jumps up on the couch, squats down, then sprays all over the cushion.”
- “My cats urinates all over the wall and the chair legs.”
When did the problem begin?
- As a general rule, problems of long duration will be more difficult to resolve than problems of recent onset.
- Problems of long duration are likely to have undergone progressive change. These changes may reveal pertinent information.
- When does the problem behavior occur?
- How often does the behavior occur?
- You need to know the current rate in order to assess whether the animal is improving or getting worse.
- Under what circumstances does the behavior occur?
- Can the circumstances be avoided?
- Does specific treatment of those circumstances need to be conducted?
- Has there been a change in the frequency or appearance of the problem?
- Problems of long duration may have gone through several permutations.
- Environmental changes occurring at the same time may be significant
- If it is getting worse or better, there must be a reason.
- What has been done so far to correct the problem?
- Has the client already attempted treatments you might recommend?
- If so, with what success?
- Have they attempted the treatment accurately?
- What medications have previously been prescribed by other veterinarians?
- Side-effects in this animal?
- Are there any other behavior problems?
- The pet may have other problems which the owner didn't mention because they considered them
- less important or untreatable
- Sometimes owners depart the UGA behavior service with a different top priority than the one they came in for
- There are time constraints on the owner addressing problems
- Treatment for one problem may be in conflict with treatment for a different problem
What persons are in the animal's environment
- Who does the animal routinely interact with?
- What is the relationship between the animal and the various individuals it routinely interacts with?
- What are the people's schedules?
What other animals are in the environment?
- Relationship with the animal with the problem?
Housing and Management
- Is there a fenced-in back yard?
- How is the animal exercised?
- Where is the animal kept during various times of the day?
- Where are the litterboxes kept?
- How often is the litter cleaned?
Early history
- Any information about behavior at former household?
Early history
- Not likely to help current treatment, but may help owner understanding and thereby improve owner motivation and compliance with treatment protocol.
- If a dog has a history of abandonment, the owner may better accept that its destructiveness is due to anxiety/arousal when left alone, and not due to “spite”
Training and learning
- How was the pet house-trained/litterbox trained?
- Dogs-Has the pet been taught basic obedience? How? How well does it obey commands now?
- Dogs and Cats-Has the pet been taught any special commands or tricks?
- Illness, injuries or elective surgery around the time the problem began?
- Previously diagnosed chronic medical problems?
- Previous or current medication for the behavior problem?
Observations during interview
- Where does the animal go?
- Body posture/Communication by pet?
- To Veterinarian/Technician
- Keeps walking towards you? (with tail up and direct eye stare?)
Direct exam by veterinarian?
- Carefully consider what you have learned from the owner and from observation of the pet's behavior during the interview.
- Is it safe to conduct any kind of direct examination?
- Direct exam by veterinarian?
- Have the owner hold the leash
- Demonstrate pet's ability to learn