Caught on tape: Why you want to be filmed in practice

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Youre putting on a show in the exam room, but are you award-winning or blooper reel ready?

The idea of installing video cameras in your hospital may invoke thoughts of Big Brother. But cameras don't just mean surveillance. As Firstline Editor Portia Stewart reports, Dr. Karen Felsted suggests recording yourself interacting with clients to see if your mannerisms and message are on point.

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