Client Communication
"Exam Room Communications," a multimedia CD-ROM, is a technician-focused interactive training program that will teach technicians and assistants to recognize and adapt to different client communications styles.
"Exam Room Communications," a multimedia CD-ROM, is a technician-focused interactive training program that will teach technicians and assistants to recognize and adapt to different client communications styles. Technicians will learn effective communication techniques that will help clients understand and therefore commit to recommendations. The program will provide technicians with tools to make smart goals that will help improve their exam room communication. One only needs to complete the built-in self-assessment test and send the results to Lifelearn to earn continuing education credit and a certificate of completion.
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