The client compliance easy button (plus a bonus tool)

"Getting clients to accept your recommendations about the best care for their pets" is a constant battle, according to Candice Hoerner, CVT, VTS (Dentistry). And she'd just like to see someone invent that magical button that gets pet owners to "yes." Want more? Be sure to stick around until :33 to check out her zany idea for a "therapy laser tanning bed."