The American Veterinary Medical Association (AVMA) introduces the AVMA Client Service Handbook series consisting of five titles, specifically designed for training in veterinary practices.
The American Veterinary Medical Association (AVMA) introduces the AVMAClient Service Handbook series consisting of five titles, specifically designedfor training in veterinary practices. Each handbook is loaded with ideasto improve veterinary services. The titles in the series include: Your ProfessionalImage; Teamwork: 50 Ways to Make it Work in your Practice; Beyond CustomerService: Keeping Clients for Life; Client Satisfaction: The Other Half ofYour Job; Telephone Courtesy and Client Service. The handbooks can be purchasedindividually or in a set.
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