Eliminate "fear of cost" and increase treatment acceptance by helping clients understand your policies.
The National Commission on Veterinary Economic Issues (NCVEI) has worked with CareCredit to develop an online Financial Policy Builder for veterinary practices.
Users can answer questions online to build customized financial documents for their practice, including a written financial policy and a payment options form. These handouts are designed to help clients understand things like when you expect payment and what forms of payment your practice accepts.
“Clients need to understand payment options to provide the best care for their pets,” says Dr. Karen Felsted, MBA, CPA, the CEO of NCVEI. “A financial policy allows practices to communicate payment options without confusion.”
The builder is accessible from NCVEI’s Web site at ncvei.org/financialpolicy. It’s hosted and managed by CareCredit.