Free service to help veterinary practices streamline responding to Google Reviews

ReviewTree, a client experience and reputation management solution for veterinary hospitals, has released a free service—Review Response Engine—enabling veterinary hospitals to respond more efficiently and effectively to Google Reviews.¹

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Oftentimes, Google Reviews regarding veterinary matters go un-responded to, so pet owners are left without answers to their concerns. Michael Cody, CEO of ReviewTree, said, "Practices are simply too busy to invest the hours and hours required to respond to every client review. It's on their wish-list, but not on their to-do-list."

The service is no-cost for veterinary practices. Cody added,¹ "We are happy to provide a free solution to the veterinary industry to improve the efficiency and consistency of responding to reviews. This will save a great deal of time for staff and improve client communications. We offer it for free as tight budgets shouldn't be a reason why pet-parents aren't responded to."

ReviewTree's system uses ChatGTP-4 to produce custom responses for each review to save the veterinary team by reducing their need to respond to reviews in a personalized manner. The system sends reminders to practices and enables them to approve or draft new responses with a single click. Also, nothing gets posted without approval so practices can manage all content.

ReviewTree offers a free 30-day trial of their full platform and a lifetime free subscription to their new Reply Engine for Vets.¹

References

ReviewTree announces a free 'game-changing' solution to streamline veterinary hospitals' online reputation management processes. News release. ReviewTree. July 13, 2023. Accessed July 13, 2023. https://www.prnewswire.com/news-releases/reviewtree-announces-a-free-game-changing-solution-to-streamline-veterinary-hospitals-online-reputation-management-processes-301875837.html