Help frustrated clients manage a flea infestation with this handout.
3 must-reads on outstanding practice managers
These professionals are working to promote the profession, provide service to their communities, and make a difference in the lives of patients and clients
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How to host an effective team meeting
Michael Shirley, chief empowerment officer at Family Pet Health, shares tips on hosting effective and engaging team meetings.
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How to write a standard operating procedure (SOP)
Training plans – activity stacking that doesn’t involve the kitchen sink
Learn how effective training through skill stacking can ensure balanced workloads for trainers and trainees, fostering a positive onboarding experience, and long-term success for new hires.
Social media: friend or foe?
Having protocols in place for staff who publicly post about a practice may help mitigate problems
VHMA announces 2024 Practice Manager of the Year
This year’s recipient is Joshua Blakemore, CVPM, RVT, FFCP
