|Articles|November 7, 2014

A team approach to client education: Video interviews explore intertwining roles (Sponsored by Veterinary Pet Insurance)

In these brief videos, the veterinarian, practice manager, and receptionist of Valley Cottage Animal Hospital of Valley Cottage, N.Y., describe their roles in educating pet owners about pet insurance. They also discuss why they believe in pet insurance and when and how they talk with clients and answer their most common questions.

Newsletter

From exam room tips to practice management insights, get trusted veterinary news delivered straight to your inbox—subscribe to dvm360.

Subscribe

Latest CME

On-Demand Webinar

Effective Cardiac Auscultation: What are You Hearing?

1.0 CE Credit Hour / Veterinarians & Veterinary Technicians

A team approach to client education: Video interviews explore intertwining roles (Sponsored by Veterinary Pet Insurance)

Related Content

Canine freeze-dried plasma could change when and where dogs get a transfusion

A veterinarian on getting started in veterinary policy

The 2 ways veterinarians can influence policy

How SGLT2 inhibitors are changing feline diabetes management

How an accepting hospital culture helped one veterinarian grow as a clinician

Latest CME

Effective Cardiac Auscultation: What are You Hearing?

Perfect Timing: protecting dogs from tick-borne infections

Strategically Planning How to Set Up Your Finances for a Banner Year

CKD: New and Old Management Options

Do You Know JAK? How Janus Kinase Inhibitors Work and how They have been Game Changers for the Treatment of Canine Atopic Dermatitis

Early Diagnosis, Staging, and Management of CKD

All things allergies! From nose to tail and ear to paw..

Maximize the Value of Your Multi-DVM Practice in Today's Selling Landscape

Treating Diabetes in Dogs and Cats: How to Get Started on the Right Foot

Chronic Pain Management: Looking beyond NSAIDs

5 Ways to Build Better Patient-Client Relationships With AI: Strengthening Care and Connection in Veterinary Practice

Mastering Atopic Dermatitis: Multimodal Management for Holistic Control

Ultra-Easy Ultrasound: Handheld Diagnostic Imaging for Picture-Perfect Outcomes - Case Studies

Save More Teeth with ReGum Vet

5 Investments That Should Be Part of Every Owner's Portfolio

Advances in Feline Perioperative Pain Management

4 Hidden Financial Problems Veterinarians CAN Find & Solve

Is Premises Flea and Tick Control Still Needed?

Photochemical Laser Therapies and Case Studies

Old Dogs, Fat Cats: Perioperative Pain Management in the Geriatric and Obese Patient

2024 AHS Canine Guidelines Update

Chat FecalGPT? Using AI for Revolutionary Parasite Diagnostics and Prevention

Modulating Immunity: Mushrooms, Oats, and Colostrum

Paws and Reflect: Transforming Pet Health with Nutrition for Obesity, GI, and Urinary Tract Wellness

Safety Shows Respect: OSHA compliance as a way to boost morale and bond teams

The Heart of the Matter: Managing complex congestive heart failure

Four Tactics That Make Financial Failure Virtually Impossible

Cobalamin Status in Patients With Chronic GI Disease and Management

Why 2+DVM Practices Are at Risk Today: Myths Guide Many Decisions...Not FACTS!

Chronic Disease Management in Practice: Enhancing Care Through Personalized Recommendations

Make or Break: How the Right Mentorship Program Can Define Your Veterinary Career

Can I help my client’s Cruciate Ligament-Deficient dog when TPLO/TTA isn’t an option?

The Role of JAK Inhibitors in Treating Pruritus Associated with Allergic and Atopic Dermatitis in Canines

That’s not my job!: Practical solutions for workplace toxicity

Creating a Calmer Clinic

Puppy Socialization or Infectious Disease Prevention – Can’t We Have Both??

From Diagnosis to Lifelong Care: Advancing Feline Chronic Kidney Disease Management

Suture Basics and Applications

Senior Renal Care/CKD: Early Diagnosis and Slowing Progression with a Multimodal Approach

Save More Teeth with ReGum Vet Podcast

A Modern Approach to Canine Atopic Dermatitis: is there a better way?

Feline Fine: The Value of Wellness Testing and Parasite Prevention in Cats

Trending on dvm360

Rare liver defect diagnosis leads to lifesaving surgery

Meet the 2026 Veterinary Heroes: Craig Datz, DVM, MS, DABVP, DACVIM

Paws and profits: VVCA installs new board president, Petco appoints new board member, and more updates

Weekly Vet Report: Adequan recall, vaccine updates and tularemia in animals

Purina releases FortiFlora diarrhea kit for dogs and cats