Help Shape the Future of Veterinary Education
|Articles|October 5, 2015

Team training tool: Talking points about wellness plans for pets (Sponsored by Nationwide)

Is your team ready to answer veterinary clients' common questions about pet wellness plans?

Veterinary clients are sure to have questions about wellness plans. Are you ready to respond to them so they can make an educated decision? Talking about wellness plans is easier when your team members are well-equipped. This one-page team training tool will guide your discussion about common client questions and give you concise talking points about wellness plans.


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Q&A: Caregiver burden can begin early in pet illness. Are veterinary teams equipped to support clients, and how can veterinary social workers help both parties?
Caroline Cox, LSW, MSW, and Erika Krick, VMD, DACVIM (Oncology), discuss the role of veterinary social workers in supporting clients, communicating with veterinary teams, and helping practices address the human side of veterinary care in this Q&A from an interview at the 2026 Fetch National Harbor Veterinary Conference.