Video: Medical recalls are crucial

Article

Checking in on patients following a visit is a great practice builder.

Following up on a recently discharged patient is much more than a simple courtesy. Veterinary management consultant Mark Opperman, CVPM, notes the value of medical recalls in shoring up—and expanding—a practice’s client base.

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Steven Marks, BVSc, MS, MRCVS, DACVIM
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