Video: 'You won't let my pet die, will you?'

Video

Tips on talking to clients when they ask a tough question before a procedure from Veterinary Economics Editorial Advisory Board member Dr. Jim Kramer, CVPM.

Tips on talking to clients when they ask a tough question before a procedure from Veterinary Economics Editorial Advisory Board member Dr. Jim Kramer, CVPM, owner of Columbus Animal Hospital in Columbus, Neb.

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