Client Handouts

Lock in the pet's next veterinary appointment with this simple sample script.

Try dvm360's burnout fortune teller to see what's in store for your veterinary team.

Use this brainstorming worksheet to practice how your veterinary team can use positive words to transform your message.

Set team members on the right social-media trick at your practice with this customizable policy.

Use this form to set a confidentiality policy for your practice handbook.

Use these cards to gently remind veterinary team members that everyone chooses their attitude at work.

Teach children about the care their pets need with these coloring pages.

Give cats a better experience in your practice with a safe, effective towel wrap restraint.

Luckys on the lamb. Fluffys gone on walkabout. Sophies strayed. And youre on the clients speed dial. Heres how to respond when clients with lost pets call your veterinary practice.

Protect team members, clients and patients with a safety policy for your practice.

Use this form to record any injuries that occur at your veterinary practice.

Share this protocol to make sure all team members know what to do if an accident happens at your veterinary practice.

Ever wonder how a mouse would factor on the Weight Watchers "point" system? It may help clients with overweight cats.

To ease the strain of the not-so-fun part of practice, try front and back office bingo.

Anxious pets are more difficult to calm down and treat at the veterinary practice. You can help make veterinary visits more relaxing with this handout.

Use these handouts as a communication tool to help new pet owners decide the level of energy that matches their lifestyle.

Use these handouts to help your clients understand the key training points required when introducing a pet into their family.

Use these handouts to make sure clients have all the information they need to make a decision about getting a young animal or an adult.

Each team member plays a vital role in encouraging client enrollment in wellness packages for pets.

Recognize and reward your team members by keeping track of their efforts to increase client enrollment rate for pet wellness packages. Download this goal-setting worksheet and watch your numbers rise.

With the right training and guidance-and just a little bit of encouragement-you can help clients understand that this common disease is actually quite manageable.

This clinic provides helpful instructions to clients on how to post an online review.

Top 10 flea myths

Flea control history

Check your answers here.

Learn to communicate strong veterinary recommendations that show you care.