Client Handouts

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Learn to communicate strong veterinary recommendations that show you care.

Make sure your veterinary clients keep these often-forgotten points in mind to ensure their next family road trip is a good one.

It's important to warn pet owners that those unsightly wounds often signal an underlying issue-and getting to the root of the problem is critical.

25 ways to entice more cats to your clinic checklist

Learn how to keep veterinary team conversations positive and on the right track.

Use these tips and ideas from the Windsor Veterinary Clinic in Windsor, Colo., to ease the pain and strain of a veterinary visit for pets.

When pet owners block you, it can be difficult to convey important information about their pet's health. You can improve pet owners' compliance by practicing sample conversations to overcome blockers.

You may be surprised to find the incidence of this often-fatal disease is higher than you think-even in your practice.

Are you managing or micromanaging your veterinary team? Take this quiz to find out:

You may be surprised to find the incidence of this often-fatal disease is higher than you think-even in your practice.

Customize expectation logs for each role in your practice to help train veterinary team members about your practice's expectations

2015 Veterinary Economics Hospital Design Competition Official Entry Form

Use these 10 strategies to foster better relations with clients. Then when problems surface, pet owners may choose conversation instead of litigation.

Use this sample financial policy as the basis to discuss and write your own financial policy at your practice to ease the strain of difficult money talks with clients.

Use this sample employee review form as a basis to create your own veterinary team member review for your practice.

It's important to understand the concepts that contribute to financial wellness. Use this quick guide to put your practice on the right path.

Consider some of the questions clients might ask after viewing the Nov. 22 20/20 segment, "Is Your Veterinarian Being Honest with You?" Then use these sample responses.

Pets are masters of disguise when it comes to pain, so give your clients the tools to recognize and manage their pets' discomfort before it becomes a problem.

Make sure your practice team is in the know when it comes to recognizing the signs of pain and discomfort in pets.

Use this form to choose your next CE opportunity and make the most of it.

Use this crossword to test your resume knowledge before you apply for a job at a veterinary practice.

Use this client handout to explain the importance of preventive diagnostic tests to your clients.

These tests can be crucial to detecting underlying disease and seeing the big picture of a pet's health. Use this handout as a supplement to exam room talks to help clients understand the importance of diagnostics.

Seeing too many overweight pets in practice, but having a hard time getting clients on board with your weight reduction recommendations? Put some mass behind your message with this informational client handout.

An agreement between a veterinary coach and a player outlines your roles and creates specific shared goals.

Use this free poster to remind veterinary team members to put away their cell phones during work hours.

Use these practice cases to rehearse challenging client conversations.