Practice Management
The brain's secret to our success
Our brain helps us learn through success, not failure.
The health benefits of a recession
Surprising results from a study about health and the economy.
Video: How to give effective feedback
Dr. Amanda Donnelly, MBA, shares three tips to making the most of feedback when delegating tasks.
The case for Math Whiz Barbie
Culture can influence a student's math abilities.
DogQuiz 2: When you're not at work:
Question 1
3 signs your schedule is broken
Scheduling woes can leave clients and team members in tatters. Fix them with these strategies.
DogQuiz: When it comes to games:
Home: Question 6
Sample script: Don't be a Scrooge with time-off requests
How to handle the time-off talk.
Stop simulating reverse sneezes
Observing a bout of reverse sneezing can be quite alarming to a client, especially to a first-time dog owner.
How to speed up slow doctors
How to speed up a slow doctor.
Pounce on your purrfect software
Computer expert shows you the correct approach to snagging your ideal software.
5 reasons you should use a payroll service
In a time when cutbacks are necessary, don't skimp on this valuable commodity.
Q&A: Giving bad employee references
Tips to keep you and your practice out of trouble when giving job references.
What to ask before you buy software
Before you purchase practice management software, make sure you ask these crucial questions.
Connect team members with employee intranet
Keep team members up to date with this handy online tool.
Teach your team to reinforce your recommendations
Our team members aren't salespeople. How can we teach them to reinforce our recommendations to clients?
Doing what you do best - improving staff utilization (Proceedings)
Improved staff utilization is a more critical element of successful practices now than ever before. Practices that want to become more profitable can no longer just count on fee increases to achieve this goal.
Good communication is key to good medicine (Proceedings)
Study after study in all walks of life demonstrate the importance of good communication.
Dealing with social loafing in the workplace (Proceedings)
Social loafing describes the tendency of individuals to put forth less effort when they are part of a group.
How to keep your best employees from walking out the door (Proceedings)
Finding and keeping good employees has arguably been the most difficult task facing the veterinary profession for some years.
Scheduling for efficiency: parts 1 and 2 (Proceedings)
A guideline to scheduling for efficiency
Lean and mean: getting things done (Proceedings)
A lean and mean guide to getting things done.
"He says, she says?..," Who cares?? Let's solve the problem and keep the staff productive! (Proceedings)
I remember when I started my practice over 20 years ago that I was surprised and intrigued by certain employment policies that I heard some of the newer “corporate” practices, as well as many smaller practices had implemented.
What makes a team strong?
Successful groups share certain traits. Find out what they are and how to develop them.
PDF feline diabetes form
DO NOT PUBLISH.
Photo gallery: Build the perfect reception desk (part 6)
This photo tour gives you a glimpse at eight different reception desks. Find inspiration in the shape, materials, and functionality of these great examples.
Photo gallery: Build the perfect reception desk (part 2)
Karyn Gavzer and Christine Merle join a cast of business experts at CVC San Diego
The topic of veterinary business is an important one at CVC San Diego.
If you can't wash your hands right, don't do it at all
Without soap, no amount of scrubbing will get rid of germs.
Marketing data and solutions (part 4)
Analysis of veterinary market data shows the toughest competitive factors, the most popular marketing strategies, and the move to online marketing solutions.
