Business

Beyond the bottom line benefits, respondents to dvm360s Retail Revolution survey say selling retail items at their veterinary hospitals allows them to recommend products they feel good about.

What you charge and why are questions crucial to your businesss future. They signal the quality of your veterinary medicine and client service. And youre (probably) not thinking about them enough. Dont worry: The Veterinary Hospital Managers Association has a free white paper (this ones well-written) to help you.

Vets are the medical experts, but pet service providers sometimes feel that their experience, products and services can help veterinary clients avoid "unnecessary" medical procedures and visits to the hospital. Both these groups want healthier pets, so why can't are they talking more?

Thats rightyou get a gold star. Managers, get together with your management or the entire team to brainstorm goals (and rewards) worthy of tooting horns, patting backs and yelling, Hip-hip-hooraySTAT!

Theres a fine line to walk when talking to your veterinary clients about pain without paining the clients and, of course, yourself.

Positive cash flow is the lifeblood of your veterinary business, but there is much more to managing cash flow of your hospital than just looking at the balance in your bank account.

What will Dr. Seasoned do when faced with a cash-strapped, long-time client and a patient who can be (expensively) saved? The corporate medical directors not going to be happy ...

Politics, religion and nutrition? From grain-free diets to byproducts, get tips from veterinary nutritionist Dr. Donna Raditic on how to address hot-button pet food issues.

Spa nights aren't for everyone, but that doesn't mean that keeping up your physical and emotional health isn't an important piece to surviving in veterinary medicine.

When life hands you awkward situations, you make veterinary confessions.

You dont need a leadership role in your veterinary practice to act like (and be seen as) a leader. Heres how you can hone in on this special skill today.

What do diet, exercise and health have to do with veterinarians' finances? Quite a lot, it turns out.

A pet's life is enriched by regular veterinary visits and medical care, but is the circle of a pet's life really complete if you don't take into account the work of all the other pet service professionals in the country? Let's dig into the wild and woolly world of the building down the street: the pet store.

Heres our regular rundown of new and notable veterinary products.

Asking pet owners, colleagues and the rest of the world to be nice to us is not going to solve our veterinary professions problems with burnout, mental health and suicide. Its time to better manage our emotional and conversational boundaries.

What can a veterinarian tell clients about cannabis products in a state where theyre illegal? Our ethicist wrestles with a scenario.

Thinking of buying this advanced imaging technology for your general-practice veterinary hospital? A veterinary imaging specialist answers the money, time and space questions.

Give budding beekeepers advice from expert veterinarian Chris Cripps, DVM, on how to maintain healthy hives.

Our library at dvm360.com has dozens and dozens of free printable PDFs for pet owners at your veterinary hospital. Actually, weve got dozens just from the past year alone.

Or at least acknowledge them, because they're not going away. Veterinarians chime in on co-existing with pet merchants.

Explain to clients that Lyme disease can be prevented with tick parasiticides and treated if caught early. This handout with information from the AVMA covers the basics.

Following the old adage an apple a day can improve mental health, too. Try this simple and inexpensive exercise to bring your team together.

Ive been told veterinarians dont care about personal finance or retirement planning. If this is true, doctors, consider this a wake-up call.

National Dog Bite Prevention Week is coming up, and that means its time to think about your role in veterinary practice in keeping you and your team safe from frightened, biting dogs. Plus, resources to educate clients about preventing dog bites in the wider world.

This tech company has been outfitting orthodontists’ offices with an interactive digital bulletin board for years. Can it help your clients bite into all your services?

A path to build wealth. A willingness to learn to be a better delegator and leader. A calling to provide a healthy place for veterinary professionals to bloom. That’s all possible as the owner of a veterinary hospital.

Dr. Dave Nicol says it forces you to grow.

When another doctors frustrated client shows up to your veterinary hospital door, I usually agree with the doctors diagnosis. Could it have been the communication that failed?

With client loyalty so important to a veterinary practices bottom line, your doctors and team members cant afford not to provide relationship-centered care.

Are you nailing the jargon-free, informative conversation about parasite preventives, parasite-related disease and the options to buy preventives in stores and online? Don't miss a chance to offer veterinary clients the reasons to buy the stuff from your hospital or internet pharmacy.