Business

Q. Although there are three emergency clinics in the area, the practice I work at always sees its clients' emergencies. This is frustrating, but the owner says that clients love it. Is this reasonable?

Identity theft is an ongoing problem. What should you be watching out for?

You can balance a career with a personal life-but you've got to embrace change. Here's the one thing you need to know about having it all.

This surprise visitor taught one girl-and future veterinarian-that sorrow and sympathy aren't just human emotions.

Think you're the first and only business owner to suffer a particular problem? In almost every case, someone worked through the misery before you. They might even have learned lessons that could help you.

It finally happened.

Local veterinary hospitals wouldn't treat a dying dog-and not because they didn't have the skills or the client wouldn't pay.

It wasn't an easy transition-half of the team quit, but profits went up.

After 25 years in the U.S. market, this leader talks about the potential for pet insurance.

The details you need to update your employee manual are just a click away.

If you go on VIN, you will see dozens of posts and links trying to define what production pay is and how to pay it. Unfortunately, it is a constantly moving target. The current thinking is this:

Let's return to our story that began in this column in the May issue.

A form for pinpointing age-related problems

Clients often cannot comprehend what a cat or dog at a healthy weight looks like, so I give them a live demonstration with my own dog and cat, which are at ideal weights.

Your practice's identity goes far beyond a logo.

The image of the pebble cast into the pond sending a ring of small waves in all directions is indicative of the impact that rising energy costs have had on all facets of our society.

Experience running large referral practices, and a background in social work give this leader insights into the changes specialty care brings.

Q. How do I know whether I have the right retirement plan to meet my objectives?

Dr. Folkers performed 430 cystocentesis ultrasounds in 2006 for total extra income of $10,700.

The Preservation of Antibiotics for Medical Treatment Act has been introduced in the U.S. Senate and House of Representatives.

Know the difference between advertising and public relations to maximize your results.

Legislators across the pond have enacted stricter rules to prevent animal cruelty and to mandate the responsibilities of pet ownership under penalty of fines and jail time.

Q. How can I get the doctors to take care of the equipment at my practice? They don't keep their trucks clean and often leave equipment behind on visits.

How much of your income is due to your performing surgery? Perhaps 15 percent? Even 20 percent?

You never know what you're going to see in practice-it can be a real mixed bag.

Confusion and misunderstanding often occur when two people attempt to communicate using two different languages.

How the CEO of Banfield has rewritten the rules of veterinary practice. ... Part 1 in The Change-Makers Series

You're on the hunt for a new associate. Here's how to find the right doctor for you and your practice.