Business

"I'm not the doctor" isn't a reason to not know the answer to these common client concerns. Here's a look at some of the facts everyone should know.

Here you are, stuck in the middle again. It's easy to feel hopeless when you've been gnawed on, chewed up, and spit back out. Use these tips to break free from the tug of war between your bosses.

As I write this, my colleagues are frantically filling out their NCAA tournament brackets. My bracket lies neglected, only partially filled out, because-deep breath-there is a magazine to send to the printer. This magazine. Today.

The impact of a recession, if it happens, on equine veterinarians will be uneven, just as it will be in the small animal world, experts say.

A major portion of the value of your practice is based on profitability. So to increase your practice's value, it's important to manage your profits, revenue, and expenses.

Why not make medical adhesives as sticky as a gecko's foot?

Actually, clients and team members can, says survey.

Victims of workplace aggression report more stress, less satisfaction with their jobs.

National Report - Veterinary practitioners must learn to adapt to current trends and changes that are reshaping American society if they expect to remain successful, a leading practice consultant warns. "How will the future be different? It will be limited only by your imagination and desire," says Karyn Gavzer, MBA, CVPM. "But one thing's for sure: To paraphrase a quote from Will Rogers, you'll get run over if you just sit there."

Tracey Nowers, CVT, takes you on a guided tour of her experience with Project Samana, a volunteer program that runs spay and neuter clinics in the Dominican Republic.

Look at one practice's poor work on "Phone script 1: Boarding the family pets."

See a step-by-step guide to creating ads, business cards, brochures, educational kits, and a Web site.

Dr. Tom Arand won a contest to head Projectile at last year's CVC Central.

A link to information on pet first aid from the American Red Cross.

Animal Medical & Surgical Center in Scottsdale, Ariz.

This flashy system helps the team communicate without saying a word. Photos by Jessica Castillon.

Animal Medical & Surgical Center in Scottsdale, Ariz.

Animal Medical & Surgical Center in Scottsdale, Ariz.

The neighbors help create an image. Photos by Jessica Castillon.

Animal Medical & Surgical Center in Scottsdale, Ariz.

Include just-for-team-member features in your new hospital. Photos by Jessica Castillon and Stephen M. Pullen.

Animal Medical & Surgical Center in Scottsdale, Ariz.

Web-only HVAC, plumbing, and general floor plans for this year's Hospital Design award winner: Animal Medical & Surgical Center in Scottsdale, Ariz.

Important questions and responsibilities for owners when picking a pet sitter.

Scientists discover that the virus hates warm weather.

Tennessee veterinarian says she was fired for speaking out about overcrowding.

Daily pills mixed with feed could be a solution to curbing wild pig and deer overpopulation.

Will the pressures of being a boss be balanced out by the joys of self-determination? Will you mind longer hours if you know you'll hold on to the financial rewards? These are the questions that can cause an eager associate to wake up late at night in a cold sweat.