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Do you ever get frustrated or annoyed when clients come to your practice loaded with medical information they found on the Internet-especially when it's wrong? Do you find yourself grumbling about the misinformation the client is spewing? Who's the doctor here, anyway? Heck, if people can find instructions for building a bomb online, maybe your clients can just whip up some Otomax or Tresaderm too. Then they can buy themselves an ultrasound machine and a textbook. Who needs a veterinarian?

Firstline Editorial Advisory Board members share the secrets you didn't know you didn't know about the veterinary business.

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Veterinary graduates acquire many diagnostic and therapeutic skills during four or more years of study and are eager to apply their new knowledge to the diagnosis and treatment of complicated diseases like diabetes, hyperadrenocorticism, congestive heart failure and other medical or surgical challenges.

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United Kingdom - Veterinarians' suicide rate is proportionally four times that of the general population and twice that of other health professionals, studies show. Photo: Kristofer Dan-Bergman/Getty Images

Feline heartworm Q&A

A form to answer clients' most common questions about the disease.

How you deliver information may be overriding your message-and preventing colleagues and clients from hearing you clearly. Learn how to improve your presentation and earn their respect.

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"I'm not the doctor" isn't a reason to not know the answer to these common client concerns. Here's a look at some of the facts everyone should know.

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When the bosses fight

Here you are, stuck in the middle again. It's easy to feel hopeless when you've been gnawed on, chewed up, and spit back out. Use these tips to break free from the tug of war between your bosses.