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Mark Hafen's Complete Guide to Building Your Veterinary Hospital
Don't make another decision about your building project until you view this comprehensive video series. From the initial planning to the grand opening, veterinary architect Mark Hafen, AIA, has you covered.
15 tips to keep pets safe during a tornado
Make sure you and your clients are prepared for the next catastrophic storm.
Top 10 dog-friendly beaches in the United States
The weather's heating up, so perhaps it's time to cool down by splashing in the waves on some of the country's most pristine dog beaches.
7 morale boosters to pump up your practice
These from-the-trenches tips are proven to lift veterinary team members' spirits. And they just might increase client satisfaction as well. After all, a happy staff equals a happy clinic.
Image Quiz: Dermatology-The case of the crusty cat
Correct answer for Image Quiz: Dermatology-The case of the crusty cat
Job hunting? 5 tips to get paid what you're worth
You worked hard to earn those credentials, so make sure your paycheck reflects your effort and expertise.
Incorrect answer for Image Quiz: Dermatology-The case of the crusty cat
Why equine practitioners need a ride-along partner
Hire a ride-along technician for better patient care, improved revenue -- and that extra set of hands every solo practitioner needs.
Pretty shoes lead to ugly foot problems in women
You need to stay light on your feet, so choose wisely when buying shoes you?ll wear to work.
Client handout: General behavior questionnaire
Have your clients fill out this form very time they visit and track your patients' anxiety from the start.
Case 7, Answer 3e
Case 7
Case 7, Answer 5a
Case 7, Answer 6b
10 cat adoption tips to share with clients
Share these tips with clients during Adopt-A-Cat Month and you may receive a few new patients.
Case 7, Answer 5c
Case 7, Answer 4a
Case 7, Answer 3b
Case 7, Answer 3c
Saying goodbye: Terminating a long-time veterinary employee
It's never easy to let go of someone who's been by your side from the beginning at your veterinary practice. But sometimes it's the only option left. Here's how to do it with grace.
Photo gallery: Terrific team areas-and what makes them great
Take a closer look at the great features in these veterinary practices that give team members a place to eat, learn, and relax.
Animals experience heartbreak, too
Some highly scientific types may disagree, but I'm convinced it was no coincidence that my dog's skin condition relapsed afer her companion's death.
8 keys for calming cranky clients
What wellness plans can be for your veterinary practice
Wellness plans aren't milking clients dry. They're swelling veterinary hospitals with income and helping spot patient problems. Learn what set-fee-for-service packages can do for your practice.
Celebrate the superstars at your veterinary practice
Try this morale-booster on for size.
Are you hurting your practice by offering discounts?
As a caring, compassionate veterinary team member, it makes sense that you want to offer discounts to needy or deserving clients. But a little here and there can add up-perhaps to the point of hurting your practice's bottom line.
Sticker shock: Stop scaring clients with your veterinary fees
Veterinary fees have outpaced inflation. Make sure your clients understand the better medicine they're receiving, and tackle client pushback with bundled services, payment alternatives, and-gasp!-discounts.
The 5 most difficult veterinary clients
Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles-and sanity-intact.