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Longevity leads to respect for ancient medical practice
Forget the next new thing: One study shows people value what's older.
Veterinary receptionist interview questions
Use these questions to interview candidates for your receptionist position. These questions will hit on qualities critical to a veterinary receptionist performing his or her job successfully.
Ross Clark to practice owners: Open your books to associates and team members
Lead your practice with its future ownership in mind.
Q&A: A guide to negotiating your second contract
I'm a second-year veterinarian currently negotiating my second professional contract. How much should I expect in terms of salary, benefits, and time off? I'm currently on ProSal, and I'm happy with that structure.
3 ways to spice up your staff meetings
Team members nodding off during your staff meetings? Keep them involved with interesting activities.
Comparing veterinary wellness plans
Two veterinarians explain their practices' wellness packages-and how they help patients and the bottom line.
Show me the money: Asking for a raise in tough times
Can I ask for a raise at a time when most team members are going without them?
Q&A: Making sense of mandatory meetings
Our monthly meetings are mandatory, and people's days off and time working are being docked. Is this legal?
Healthcare reform: What it means to your veterinary practice
Learn how new healthcare laws mean big changes for your veterinary practice.
Practice vehicle safety is riding on you
Team members running work errands for your veterinary practice must be licensed and their cars must be in good shape. Otherwise, guess who's on the hook for liability?
Hire the right employees to reduce turnover
Targeted hiring yields better candidates that fit your existing team.
The 40-30-20-10 veterinary client countdown
Woe is the day if the 10 percent of animal keepers become the majority at your veterinary practice
4 reasons to consider veterinary technician appointments
No. 1 on the list: You can double your appointments with doubling your veterinarians' daily workload.
What social media can do for you
A case study of how to promote your veterinary practice online by supporting a worthwhile cause.
Gulf coast practices report drop in business
Veterinary practices in the Gulf Coast are feeling the financial impact of the oil spill
Take a progressive approach to team discipline
Don't dole out harsh reprimands or, worse, ignore the problem. Keep team members in line-and make sure you're being fair.
Put on a heartworm-test magic show for clients
Veterinarian-free office visits: Technician appointments
Examples of services technicians may be able to provide in technician-only appointments.
The details of non-compete agreements
Fear of competition is driving a growing reliance on the use of non-compete agreements by veterinary practice owners.
Give patients a place to play ... or recover
At less than $100, it's a cost-effective way to house patients.
How to handle hot-headed clients
Hear why it's better for veterinarians to roll over and play dead sometimes.
Timeline: Selling a veterinary practice to an inside buyer
Download this PDF of a timeline of selling your veterinary practice to an inside buyer.
Change is good. Change is bad. Change is inevitable
I'm moping about the end of summer. At least until fall hits.
Hospitality with a heart
A see-through philosophy and facility give rise to happy, informed clients at this Mobile, Ala., practice.
Equipment: To lease or to buy?
The sales rep may promise the world, but what's really better for your practice?
Effort to increase more feline veterinary visits
A new awareness program hopes to increase feline visits.
How to grow yourself a veterinary practice buyer
To groom a successor, involve him or her in management, offer regular CE, and answer questions.
Front-desk quiz: Test your medical knowledge answer 6C
5 types of potentially litigious veterinary clients
If you see them coming, be concerned - and ask them to seek veterinary care elsewhere
Grand opening: The new trend of practice startups
Many associates are choosing to start a new veterinary practice, not buy one. If that's you, find out what's fueling the trend and how to make sure your neighborhood debut is a big hit.