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Stop doing these things to become more successful (Part 2) (Proceedings)
August 1st 2010These are issues concerning your interpersonal and leadership behavior. These are the everyday annoyances that create toxic workplaces. This is something you do that negatively affects someone else. This is great because they can be fixed, often by doing nothing.
Developing the next generation of leaders (Proceedings)
August 1st 2010What makes a leader? Is leadership an inherited quality, or can it be created through education, experience, and example? There's no doubt that a few select individuals seem to be naturally endowed with those qualities necessary to become a great leader. However, for the rest of us, is there any hope of becoming an effective leader?
90 days to perfection: A week-by-week guide to training new staff members (Proceedings)
August 1st 2010How do you take a new hire and mold them into a productive team member in 90 days? Methodically. The key to developing successful staff members (or quickly weeding out those that won't benefit your practice) is to have a training plan in place before they start.
Identify theft workshop: Learn how to protect you and your practice: Part 2 (Proceedings)
August 1st 2010A "red flag" is anything that indicates possible identity theft. In other words, it is something that makes you suspicious that the person may not be who they claim to be. It could be an event or document, or suspicious action.
Important financial numbers for dairies (Proceedings)
August 1st 2010With the current economy, everyone is becoming increasingly interested in discussing financial numbers with farms. However, the numbers do not tell the whole story. It is important to determine the goals of the farm prior to jumping into evaluating the numbers.
Why won't it work for me? (Proceedings)
August 1st 2010We have all heard of the carrot or stick approach to horse training, or the 2 Ã- 4 approach of getting a mule's attention before training. While these ideas are entrenched in our heritage, they are not generally used; rather, alternatives are sought that will serve the same purpose.
Marketing planning: Use key performance indicators to establish goals (Proceedings)
August 1st 2010Most veterinary practice leaders want to grow their practices and strive to implement marketing initiatives that will result in increased revenues for the practice. Unfortunately, the efforts by many veterinarians and managers fall short due to a lack of proper planning.
Effective staff training solutions (Proceedings)
August 1st 2010For any practice, program or promotion to succeed, regardless of the objectives, the people who are responsible for carrying out the details of the program must be educated on what they are expected to do. That is the core definition of training - educating the force on what is expected of them.
Staffing and scheduling secrets (Proceedings)
August 1st 2010The phrase most often heard during a recent on-site consultations was "We're so short staffed." That had become the justification for the pace of work. After reviewing the schedule and the percentage of income spent on staff salaries and benefits, it was obvious that the hospital was not really short-staffed, but it is mis-staffed.
The how's and why's of equipment purchasing (Proceedings)
August 1st 2010Hospital Equipment Purchasing: Choosing equipment that will work for you and your practice. Discussions will include product and installer selection, training and work flow considerations, connectivity and maintenance considerations.
Regulations you need to know: OSHA (Part 2) (Proceedings)
August 1st 2010Since most OSHA inspections are the result of an employee (or former employee) complaint or a reported injury or illness, very often the inspection will focus on a specific area of concern within the workplace. Just as medical professionals specialize, the inspector's expertise in occupational health or general safety rules will also play a role in what portions of a hospital safety program are evaluated.