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BizQuiz: How should you let clients pay? (Question 1)
November 20th 2009The economy is hurting some clients, and practice owners nationwide are wondering about options to the standard cash, check, or credit. Almost 90 percent of practice owners told us they hold post-dated checks for clients, but is that a good idea?
BizQuiz: Are you behaving well in the exam room?
November 20th 2009Fearful and anxious pets require a gentle approach by you and your staff to minimize and hopefully reduce the pet's fear and prevent escalation. Test yourself against the advice of two skilled veterinarians, and see if you and your team members are doing all you can to increase safety for veterinary personnel and owners and enhance dogs' emotional well being in your exam room.