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Technician team leaders – What you need to know to be successful (Proceedings)
10 tips to enhance your managerial and leadership skills
Internet marketing for the new generation of pet owners (Proceedings)
The days of marketing your veterinary practice solely through the Yellow Pages, word of mouth or local newspapers are over.
When the bond breaks
Pets die every day, but when it happens on the veterinarian's table should the doctor be forced to pay?
Sample script: Sticky payment scenario
Follow these talking points when a client's pet insurance is denied.
Public-health DVM shortage called 'critical'
The dramatic shortage of public-health veterinarians could put the nation at risk.
What's your role?
Your patient care position.
Not before their time
Remind clients old age isn't a disease.
Keep costs affordable
Invaluable health care at a cost clients like.
Incentive programs do little to lure students
You can lead a veterinary student to grant money, but you can't make them drink.
Problem children at the practice
How to talk to parents.
The dish on discounts
Should you offer discounts?
Offer percentives
Reward staff for catching missed fees.
Why senior pets weigh more
Extra pounds are extra problems.
A dose of the best medicine
Veterinarians and team members alike can cure work woes with laughter.
Competition can be hard to measure
In some cases the competition is fierce, but so too is collegiality.
What you can do to help save your job
Finding ways to generate revenue and cut costs can make you indispensable
The final exam: National survey tests business acumen of veterinary students; more study needed
When it comes to business, veterinary students are pulling a C-minus average, according to a national survey.
Production-based pay: An economic necessity
Our immediate future is about 80 watts short of bright.
10 ways to be a lifesaver
Must-have survival saviors.
Play to win-as a team
Be a team player.
Offer the best-care plan
Pets deserve the best.
The job market, economy mixed for private practices
The number of associate veterinarians expressing interest in veterinary practice ownership declined, again.
Congratulations for a job well done
Give team members a pat on the back for a job well done with "green sheets."
Discounts: Always a bad idea?
Many practice owners reject discounts, but offering clients little freebies can sometimes benefit your practice.
Q&A: Becoming Dr. Dad
I'm going to be a father soon. How can I make time to be with my child without sacrificing my duties as a doctor?
"Help! I need to sell my practice"
Don't panic: You don't necessarily have to delay retirement due to a struggling economy.
Dr. Karen E. Felsted responds
NCVEI CEO, Dr. Karen E. Felsted, responds to CBS's claim that technicians can earn $70,000 a year.
Summer care tips for your pet
Review these tips to keep pets safe and healthy during the spring and summer seasons.
Shawn McVey's two cents
Shawn McVey says a $70,000 salary is possible.
Smaller dogs have warmer bodies
A new study shows that smaller breeds are real hot dogs.