Practice Manager

Test yourself: Consider these common insurance myths and facts and learn how to make pet insurance work for you and for pet owners.

Click the numbers on this interactive form for a step-by-step look at the information you will need to help clients submit a claim.

Would you try pet treatsyou know, on a dare? Watch this veterinary team perform taste tests of popular pet treats.

When road construction almost shut our practice down, our community rallied around to support us.

Use these leash tips to help pet owners get dogs to your practice in comfort.

Appreciate the beauty of cats with this homage to the feline form.

CC, your veterinary clinic cat, celebrates National Veterinary Technician Week with her own brand of cat sass.

2014 Firstline data reveals what credentialed technicians are earning across the United States.

How familiar are you with veterinary employee theft and strategies for addressing it? Test yourself.

What you need to know to take the bite out of pet bites at your veterinary practice.

Q: How do I handle a difficult co-worker at the front desk?

Use this team tool to practice how to overcome conflict in your veterinary practice.

Use this idea to save money on trash bags and be more environmentally friendly.

Q: After helping open the practice and being there nearly every day for seven and a half years, Im moving on to a new job at a pet resort with some of the same clients. Is it appropriate to leave a note for clients who know me for the team to share after I leave? Im leaving in good standing.

Feeling beat up, put down and turned around? Use these tips to handle difficult clients.

Get ready, be happy with this dose of inspiration and motivation from the CVC.

Take the scalpel out of your teams back and put everyone back to work doing the job they lovehelping animals.

Pam Stevenson, CVPM, offers advice for a veterinarian who's being bullied by a few of her team members.

When her practice manager retired, this technical staff supervisor rose to the challenge and accepted a position of leadership as the new manager at her practice. Heres what she learned.

Renew your well of passion for practice with five good things from the veterinary world this week.

Use this client handout to guide pet owners when they're looking for a lost pet.

Heres a look at some of the most positively petrified pets on the Web.

Forget the old ideas of scaredy cats and fraidy dogs. You can make veterinary visits more comfortable for every patient with these simple steps.

Your veterinary clinic cat's got a few gripes, a smartphone and an unlimited texting plan

Vet-spiration: Your weekly dose of happy from the veterinary world

This is summary

Summary