Practice Manager

Use this client handout to guide pet owners when they're looking for a lost pet.

Heres a look at some of the most positively petrified pets on the Web.

Forget the old ideas of scaredy cats and fraidy dogs. You can make veterinary visits more comfortable for every patient with these simple steps.

Your veterinary clinic cat's got a few gripes, a smartphone and an unlimited texting plan

Vet-spiration: Your weekly dose of happy from the veterinary world

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Summary

These pets have a fierce style that just can't be contained. We think you'll find them tutu cute!

Use this tip to recognize team members' exceptional efforts.

My practice owner assigns tasks, and she's very hands-off as I work on projects. When I ask for feedback, she says, "You're in charge. I know you'll do great." Then, when I pass off the final project, she nitpicks and points out all the ways she would have done it differently. I'm feeling bullied here. What can I do?Step 1: Stop and think

Pull the thorn out of the lion's paw and learn to manage your chronic pain in practice.

When pet owners need help picking the right pet, guide them to good choices with these tools.

Use this cheat sheet to schedule more effectively in veterinary practice.

Why your home is a flea magnet

dvm360 community platform announcement

Q: Our doctors are all over the place with their parasite preventive recommendations. How do we fix it?

Q: We're getting some clients who don't want to pay for and don't see the need for some at-home pain control drugs. Can you offer us any tips for explaining the value and importance of pain control for pets?

Are you the bully at work? Take this quiz to find out if you need to make a change in your professional behaviors at your veterinary practice.

Test yourself to rate your "No Baloney" skills to communicate with your boss.

Shawn McVey offers advice for a veterinary hospital manager struggling to define her job duties.

Veterinary managers speak frankly about what they would like to say to practice owners.

Weak words will sink your care and product recommendations. Float words with strength to lock in pet care compliance.

Client handout: What to do for my dog's itchy, sore ears?

Consider these common cat owner conundrums and learn how to offer help on the phone--and ultimately lock in a veterinary visit to promote the pet's health.

Connecting with veterinary colleagues online can offer support and a listening ear when you need it.

When an elderly pet owner's health declined, a group of veterinary colleagues rallied to offer support and find a new home for his senior cats.

Take a look to see if your state made the list of longest lifespans for cats.

One of our coworkers started a side business selling merchandise. She invited the whole team to her party, and we attended as a friendly gesture. But we felt pressured to buy from her so a few of us placed small orders. Now she's pressuring us to buy more, sending us emails about new products and bringing us catalogs. How do we politely say "No thanks" without making her angry and ruining our work relationship?-Sold out