Practice Manager
BizQuiz: Are you being paid fairly? (Answer 1A)
Taking the BizQuiz? This is the answer to question 1 of "Are you being compensated fairly?"
BizQuiz: Are you being paid fairly? (Answer 1B)
4 Independence Day dangers for pets
Loud noises aren't the only worry pets face on July Fourth. To help clients keep pets safe, be familiar with the signs and treatments for these four threats.
Independence Day dangers: Hot weather and heat stroke
Step-by-step: Construct a custom harness
Turn a few simple materials into a supportive, customizable dog harness.
Follow the ABCs and 123s of blood screen tests
Your manager can be your hospital construction lifeline
Learn how your practice manager can help to make your building dreams come true.
What you should know about vaccines in your pets
Give your clients need-to-know facts about a vital part of their pet?s well-being.
How to converse with clients through Twitter
Having trouble understanding Twitter? It's simple-just carry on a normal conversation.
People food toxic to pets: Fatty foods
BizQuiz: Can you temper team conflict? (Answer 2c)
Taking the BizQuiz? This is the answer to question 2 of "Can you temper team conflict?"
BizQuiz: Can you temper team conflict? (Answer 5c)
Taking the BizQuiz? This is the answer to question 5 of "Can you temper team conflict?"
Audio: Use direct withdrawals for clients who can't pay in full
Are your clients having trouble paying their bills at the time of service? Try this method to automatically space out payments.
Reading body language: Contemplative
If you feel caught off guard by run-ins with your team members, check out these body language photos to see what your co-workers are saying-even when they?re not speaking.
Reading body language: Authoritative
Fancy folders fortify client bonds
Sample script: Sidestep bill blow-ups
Ask Amy: Team members who don't practice euthanasia etiquette
Team members-including doctors-should respect the emotional toll euthanasia takes on clients.
Veterinary hospitals can win free dog treats in contest
Pet-smile competition offers prizes for dog owners and veterinary clinics.
Women leading change: Sheila Allen
University of Georgia dean sees the need to rework education and better focus funding.
Women leading change: Robin Downing
Veterinary pain specialist turns to the wider world of science and human medicine for inspiration and information.
Photo gallery: The finished product-Veterinary Center for Birds and Exotics (part 7)
Dr. Lori Hess worked for months to create a veterinary hospital tailored specifically for exotic animals. Here's a peek at the result.
Walking sutures: Step 2
Walking sutures: Step 3A
Lower transactions put squeeze on 2009 income
New data shows a rough 2009 with rays of sunshine.
Spring toxin 3: Lilies
Photo gallery: 6 toxic springtime plants (Lilies)
Spring toxin 4: Crocuses
Photo gallery: 6 toxic springtime plants (Crocuses)
Sample script: Take the sting out of allergy talks
Use these tips to communicate with clients about itching.
Tick trivia: A clinical quiz, answer 2C
Tick trivia: A clinical quiz, answer 2B