Technicians

DEK One of our favorite exotic vets sits down to talk with us about her new book, the big pet-killing mystery she solved, and explain why it's awesomeand sometimes nerve-rackingfor cat and dog vets to treat exotics. (Bonus tip: Oral penicillin kills rabbits, folks. Beware!)

Despite the ubiquity of big-box-store loss-leader promotions, there is a future for flea, tick and heartworm preventive sales in your veterinary practice.

Give brave pet owners this handout for tackling tick infestations on their pets at home.

Have your veterinary clients try these tips for more peaceful pooches.

CVC educator Candice Hoerner, CVT, VTS (dentistry) makes the case for patient safety.

Whether zombies are hot on your trail or youre just trying to make it through another busy day at your veterinary practice, heres a quick look at the monitoring equipment weve got on the brain.

Tune in to hear about "cesspool, hot tub, pus-filled, gross" oral cavities!

Your clients may be fonder of Goldie's golden locks than you imagine. So we before you shave that gorgeous mane for an ultrasound exam, make sure you educate veterinary clients about their pet's new haircut.

Help pet owners get a handle on their pets nutrition needs with this printable tool.

If the answer to either of these two questions is "yes," then ABSOLUTELY your veterinary hospital needs to sell pet food to pet owners, according to Ernie Ward, DVM.

What's inside those cartridges? Beads, my friend.

Cytology slip-ups to avoid, biopsy tips to try and why you need to perform complete blood count and chemistry tests (even when the veterinary patients spirits and energy level are high).

If talking wellness plans makes you yawn or cringe, just imagine how your clients feel! Freshen your approachand your marketingto help more patients receive high-quality veterinary care.

Who has time to send smartphone texts, send and receive medical records, manage online appointments and send patient updates and cute pics to information-hungry pet owners? Here's why I think everyone needs this new client-facing team member in their veterinary practice.

Is your clinic split like the Hatfields and the McCoys? Bash Halow explains how to repair the rupture.

We have four words: New. Veterinary. Products. GO!

Pet owners will feel better with critical input from team members.

If your veterinary clients treat monthly preventives as a guarantee, give them a reason (or four) to test their pets.

Injecting a dose of reality for veterinary clients with diabetic cats isn't painful-it's positively inspiring!

Sew up parasite prevention gaps with these tailored tips to target a range of veterinary clients.

Kidding! But we know clients tend to religiously follow their breeder's recommendations. Let's realize whether or not they are following the breeder blindly through good communicationnot arguing.

According to data from public health veterinarian Dr. Emilio DeBess, more than half of the canine leptospirosis cases recorded between 2007 and 2011 had unknown exposure risks.

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss pain prevention in pets with your team and clients. (With an educational grant provided by Zoetis)

Almost three-quarters of veterinary practice owners and managers think theyve got a clear picture of their hospitals culture -- and roughly half think theyre doing a good job at managing team conflict. The rest of the team? Judge for yourself, but its like the bosses might be digging themselves a hole.

You know the type: the veterinary team members with magical abilities, who know the ins and outs of your clinics software. Here are some top tips weve heard from some of these mysterious heroes.

"I tell veterinary clients, 'If you don't come back for a recheck, even if the animal looks good, then you've wasted my time, your time and your money.'" CVC educator James Noxon, DVM, DACVIM, helpfully but truthfully addresses the real elephant in the room when a dog has otitis and needs medicine at home.

Heres what veterinarians think about difficult pet owners: how it feels when clients lash outand whos willing to show them the door.

Using prevalence maps from the Companion Animal Parasite Council, you can drive home the importance of year-round prevention to your clients.

Are today's veterinarians recommending leptospirosis vaccines for every canine patient? The answer is no, but, boy, are the numbers up. See if your hospital is keeping with the times ...

When conflict festers and communication is angry or chilled, patients, clients and team members suffer. If you dont believe its true, youre in the minority in veterinary practice. Look at the numbers, thoughts from your colleagues in the survey, and insights from our resident emotional intelligence guru Shawn McVey, MSW.