Technicians
Who failed? Preventive, pet owner or ...
January 30th 2017You can't guarantee parasite preventives will work perfectly EVERY TIME. And you can't make pet owners use veterinary approved preventives and use them correctly EVERY TIME. But when a parasite outbreak happens, here's how to ask the right questions and remind everyone to educate clients EVERY TIME.
Are practice managers caught in the middle?
January 26th 2017Short answer? Maybe. In triangulated communication, one person in the veterinary practice refuses to talk to another, forcing a third person (read: manager) to serve as a go-between. Let's take a look at data from the 2017 dvm360 Toxic Teams Survey to see how managers address toxic team environments.
Refill, sure ... but do you reassess?!
December 22nd 2016Veterinarians don't have "the magic bullet" yet to arrest or reverse degenerative joint disease in pets, so pain practitioner Robin Downing, DVM, MS, DAAPM, DACVSMR, CVPP, CCRP, says patients need, not just initial visits, but regular reassessment at their neighborhood veterinary hospital.