Technicians

Youre set to make big changes to improve your dental program. One teensy problemyouve got to face your stick-in-the-mud team member who resists change.

Consider these real client calls, then talk through how your team would respond.

Fishing for the perfect position? Recruiters pose an interesting possibility for job-seeking team members looking for the right practice.

How I started work as an assistant manager at a record store and transformed my life into the career I love in veterinary medicine.

Use this quick checklist for tips about how to succeed in veterinary medicine and keep your career flourishing.

CC, your veterinary clinic cat, is caught in the act of making mischief in these compromising photos.

When loyalty blocks the way for change

Images and words from the front line tell compelling stories.

The truth is, veterinary clients can be a little inconsiderate.

We agree that spaying and neutering pets is a good thing. Stop being so concerned about who provides the service.

Scooping the poop is good for pets, people and the environmenthere's why.

Sheila Grosdidier counsels a team member battling low team morale.

Life is very short, and theres no time for fussing and fighting, my friend. Whether you work in private practice or at a shelter, its time to come together right now for pets. All you need is love.

This quick Q&A busts some of the biggest myths about shelters.

Use these checklists and advice to learn what motivates your teamand what gets their back up. Hint: You can copy these lists and leave them on your bosss desk.

Helpful hints for navigating a minefield

While in surgery with an associate, the doctor starts complaining about how another technician works with her in surgery. What should you do?

Check out this gallery of amazing technicians who bring smiles to pets, people and their coworkers.

Thank your veterinary technician with this special message.

When you talk to the new practice manager about your upcoming annual pay increase, she mentions that you have performance issues to address. When you approach the practice owner, you:

Check out these motivation tips and trends culled from the veterinary world and special delivered to you.

This practice owner puts the kibosh on freebies to his veterinary team. Is that fair?

Q: What percentage of practices, large and small, would you say have the receptionist duties include taking the client into the exam room, pulling vaccines and filing and dispensing medications from the veterinarian at the end of the office visit? I feel its a lot of work for the front office team and takes them away from the phones and reception desk. The practice owner feels it would increase the payroll percentage too much for a technician to do.Overworked

Heres a quick countdown of the top phrases you will never hear veterinary team members say in practice.

Teach pet owners to choose the right crate and prepare their pets to travel