Technicians
Veterinary team burnout buster: Seek CE
Head off burnout and heat up your veterinary career with these hot tips to grow in your profession and offer the highest level of service and care for people and pets at your practice.
Tool: Parasite prevention for the indoor-only cat
Use this client handout to teach pet owners about the risks of parasites for indoor-only cats.
The toxicology toolkit
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss common pet toxins with your team and clients.
Client handout: Top 10 human medications that poison pets
When pet poisonings from human medications happen, they can be serious. Use this handout to keep veterinary clients informed of the top 10 human medications pets most frequently ingest.
Lyme disease and tick education: What's each veterinary team member's role?
Learn how the whole team can work together to educate pet owners about ticks and Lyme disease threats to help protect pets and their owners.
When pet owners block you
Train your veterinary team to navigate the barriers difficult pet owners create with these four steps to be heard.
7 tips to fill down times at your veterinary practice
The schedule is only half full and the day is dragging. But there's lots to do to help the patients in your care if you know where to look.
Team members and the veterinary practice's social media
Wherein cute cat photos can actually save lives.
Get organized and reach your goals
Small, achievable action steps usher success.
Allergy testing: What's each veterinary team member's role?
Learn how each member of your veterinary team plays a role in educating pet owners about allergy testing.
5-minute drill: Train your veterinary team to write right
Use this advice to write effective marketing materials for veterinary clients.
7 tips to elevate your veterinary service
Help your team adapt to change and energize your connection with pet owners.
Script: Answering pet owners' questions about heartworm resistance
Learn how to respond when clients ask your veterinary team about heartworm resistance.
7 steps to make your veterinary practice comfortable for older pets
Use these tips to ease the pain and strain of a veterinary visit for senior pets.
Make time to talk to pet owners about parasites
Stop the clock for vital flea and tick discussions with clients. Consider these six client personalities and take time to offer the best responses to pet owners' parasite concerns.
Breed positivity in your veterinary practice
Use these 10 tips from pets to breed positive attitudes and eliminate negativity in your veterinary team.
Photo gallery: Most popular dog breeds of 2013
Find out if your top dog made the Pets Best Insurance Top 10 list of Dog Breeds of 2013 with this countdown.
BizQuiz: Do you know sexual harassment when you see it?
Take a look at three hypothetical situations and answer the corresponding questions to see if you can recognize sexual harassment at your veterinary practice.
Client handout: Protect your pet from common dangers
Chocolate and grapes may be delicious to your clients-and lilies may be beautiful-but clients may not know they can be toxic to pets.
How can an underpaid veterinary team member move ahead?
Bringing more value to the team and yourself.
Team members grow the veterinary practice
Encourage staff members to be proactive about helping the practice.
Build your veterinary practice and earn more
Help your veterinary practice grow and help more clients and pets, and you can ultimately earn more yourself.
5 steps to build your veterinary career
Take the next step to make your veterinary job a career with these tips.
Tasks veterinary technicians can perform
Review this summary of duties credentialed technicians and veterinary assistants are allowed to perform.
Why team members leave the veterinary profession
Find out what's driving veterinary team members from practices.
Client handout: How old is your pet in human years?
Hand out or post this chart to help your clients better understand their pets' health and well-being.
3 ideas to boost your veterinary team's spirit
Simple gestures can improve your veterinary team's morale.
An ailing profession: Veterinary team pay
Veterinary team pay has been largely stagnant, with signs of recovery across positions and a growing demand for technicians.
Q&A: A veterinary team approach to dental care
Consider this advice to get your whole veterinary team on board to offer the topnotch veterinary care pets need for better dental health.
Why you work in veterinary medicine
Whether you're the compassionate voice at the front desk or a member of the clinical or management team, your work improves the lives of pets and their owners.