Roles

When you have a forgetful veterinary team member, it can be tempting to nag the living daylights out of them. Practice manager Emily Shiver offers a more productive approach. She says teamwork and encouragement is the way to go.

Did you know the AVMA has a program to help you set up your own fund for needy veterinary patients?

Here are 4 ways to attract new clients and reach out to existing ones during those slower times.

Hungry for podcasts for veterinarians, team members and the pet owners you serve? Then this list is for you. Subscribe now (theyre all free).

Veterinarians and veterinary teams regularly do wonders for pets. Here are five ways you can show gratitude to the ones making sure your beloved family members are happy and healthy this holiday season.

Making a change in this world doesnt necessarily require an army of people or millions of dollars. All it really takes is you.

A dive into data yields insights on social media and other digital communication to pet owners undertaken by different-sized veterinary practicesand how satisfied the owners and managers were with the results.

Manage the crazy influx of Thanksgiving, Christmas and New Year's lodgers this year with preparation and some of these best practices that help my high-performing veterinary team.

The future veterinarians I talk to are sad and scared about their financial future in their new career. With the right planning and financial education, they shouldnt be. Whos going to join me in fighting this fight?

If the hospital owner constantly discredits the guidance you provide to your veterinary team, having that uncomfortable conversation with him or her about how their behavior makes you feel could help set things straight.

As the countrys economy goes, so goes the U.S. veterinary profession. A short but important presentation at the recent AVMA Economic Summit judged important indicators green, yellow or red for Americans financial future.

Dealing with veterinary clients can be inspiring, exciting and also frustrating. Do you agree with this practice owner who told her staff members they need a thicker skin and more understanding when working with the pet-owning public?

We live in a hypercritical society. And veterinary professionals are usually first in line to blame themselves for all kinds of things, mistakes or not. But If youre so busy reassuring your veterinary clinic employees that youre negating performance issues entirely, you need these tips.

It might sound crazy, but research shows that overworking could affect your brain. If you and your team are working 40-hour plus weeks, it might be time make some adjustments.

Brace yourself: 83% of millennials expect a follow-up call or text within 48 hours to check in on their pet after a visit. Whats your veterinary practice policy on that?

Use this strategy to help increase your clientele and gain a larger presence in the community.

Try this easy challenge to help keep your veterinary practice in order.

The best outcome in patients receiving opioids requires the ability to differentiate pain from dysphoria. A veterinary technician specialist shares her approach.

One school dean believes there are moral issues involved in increasing access to veterinary schools for underrepresented groups, but also educational, societal and business benefits with increasing diversity.

A dive into data yields insights on pay-by-the-month preventive-care (wellness) plans undertaken by different-sized veterinary practicesand how satisfied the owners and managers were with the results.

A manager shouldnt jump from avoiding a difficult team member to disciplining and firing. You need to insert listening and sharing into your process, and the Exchange Strategy could help you do it.

Were living longer. That means well need more money for longer retirements as veterinary professionals. As I navigate these waters myself, here are some sobering numbers to get you thinking that maybe its time to take this planning seriously.

A dive into data yields numbers on capital improvements and investments different-sized veterinary practices made and how satisfied the owners and managers were with them.

Tell your veterinary clients their favorite four-legged friend might help them live longer, especially if they suffer a heart attack or stroke.

I stumbled into a moderation job for Katherine Goldberg, DVM, LMSW, and inadvertently opened my eyes to a big need in the veterinary profession.

Commit to a better veterinary clinic experience for dogs. Pick one or two of these to try, or reinforce the ones youve done so far. Reap the rewards. Repeat.

Cats ears keep a generally low profile. But when otitis occurs in in your feline veterinary patients, it can be vexing.

One company's device can turn your veterinary practice trash into an inert hockey puck.

What are you waiting for? This advice for veterinary practice owners, managers and team members can help you start the challenging but inspiring journey to transform your hospitals culture from negative to positive.

Medical etiologies, including pain, must always be considered as differential diagnoses for behavior problems with veterinary patients, especially with a sudden change or exacerbation of a previously stable behavior. Heres what to watch out for as well as three cases where pain was the culprit.