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Advice for veterinarians: Surgical trauma and the second victim
September 25th 2019In veterinary medicine, there exists a culture of shame surrounding surgical error. Here, one DVM shares her experience with mental and emotional trauma during surgery and offers 7 steps to help veterinarians rewire their brains after a traumatic event in practice.
Is your shelter fit for kitten foster care?
September 24th 2019If you're pussyfooting around the idea of starting up a kitten foster care program, shelter medicine expert Dr. Amanda Dykstra can help you think through the resources youll need. And if youre already up to your ears in foster kittens, its not too late to take some good advice.
Every veterinary team player needs a coacheven the boss
September 23rd 2019A veterinary practice management consultant diagnoses your business problems, explains whats wrong and develops a business treatment plan to fix it. Coaching comes after, when you need the accountability, feedback and ongoing conversations to make sure you follow through like a compliant veterinary client.
3 (positivity) mind hacks for veterinary technicians
September 19th 2019In a session focused on small, practical changes veterinary technicians can make in their thinking and habits to prevent compassion fatigue or burnout, Fetch dvm360 conference speaker Kristina Guldbrand, ACC, BS, CVT, CSP, offered more than a dozen suggestions. Here are our three favorites.
Studies: Stressed pet owners, toxic workplaces contribute to team burnout
September 15th 2019One recent study explores the effect of dysfunctional workplaces on veterinary team members, while another focused on the secondary stress involved in helping stressed pet owners, something called burden transfer."
Negative online reviews: Why all the hate?
September 14th 2019If you made a mistake with a pet owner, work to make it right. But if an online review crops up thats really a veterinary clients willful misunderstanding or issues, you cant always control that. Move on, veterinary professionals. Move on.
Who makes sure your veterinary hospital materials are right?
September 13th 2019This happens in the contractor submittal process of your veterinary clinic redesign or new build, and its why you should keep your architectural team involved until the end of the project. Especially when it comes to installation of new products.