Roles

This year, dont suffer with bad leadership skills and toxic workplace culture. This veterinary technician and long-time hospital manager has a few tidbits and starting points for practice owners, doctors and other managers to navigate the path to better managing and work life in general.

Stop educating clients and tell them a story.

If there are a million balls in the air, how do you keep them all up there? You dont. You just dont drop the glass ones.

Squeeze, squeeze, squeeze your way to better patient health, says this veterinarian.

Improve communication among your veterinary team by creating a living document of office questions and wins.

I was skeptical at first, but calming nutraceuticals can be complementary to traditional pharmaceutical options.

Creative, reflective client communication tactics for any exam-room interaction dotted Dr. Sarah Wootens talk at the most recent Fetch dvm360 in San Diego.

In the middle of learning to be a better person and a better doctor or veterinary team member every day, dont fixate too much on how youre not satisfying everyone. Drs. Mary Gardner and Andy Roark shared with a packed house at Fetch dvm360 in San Diego why you shouldnt let the unsatisfied client unravel your passion and workday.

Dont go poofy-tailed with fear of New Years resolutions for you and your veterinary team. Try on this sleek, feline-flavored approach to make kitties more comfortableand you feel accomplished.

Whether you're a veterinarian, a veterinary technician or a practice manager (and, receptionists and other team members, I bet you can find inspiration and goal here too), we've got you covered with these inspirational goals and ideas for an even better year in practice.

Tired of boxing up cytology samples and shipping them out? Fed up with waiting days for the results? The founders of Lacuna Diagnostics were too.

The veterinary team plays a key role in helping de-escalate battles cats wage against their owners and other pets in the household.

Sure, there are tough days to balance family and my career, but heres how I make it workand tips for you.

Want a resolution youll actually stick with? Pick one that will make where you spend the majority of your daythe veterinary clinica better place to be for you, your patients and the people around you.

Increased humanization of pets amongst younger pet owners might lead to more acceptance of pet health insurance.

Vetcove could be an industry disruptor and change the inventory management game by providing Trivago-like comparison price shopping to veterinary hospitals.

This expert sees false hope for many in one offering.

Expert advice on being successful simply by being yourself.

Angelina Morgan, CVPM, who earned kudos from dvm360 and VHMA judges in her managing a tough new job this year and excelling, most of all, at building trust, delegating and managing a team struggling with low morale.

Veterinary expert says if you're studied up, nothing can surprise you.

Working in a helping profession, its hard to say no. But something has to give.

Theres a good chance those dusty old new-puppy handouts on racks, on tabletops and tucked into dark exam-room drawers could use a blast of, well, puppy-like youthful exuberance. Add these new (or new to you) handouts to your new-client packets or stick them on your website or in social media.

These basic algorithms provide every veterinarian a framework for diagnosing cancer and deciding with pet owners on the right course of treatment for a cure, a longer life or improved quality of life.

Veterinary issues in the limelight elicit varying perspectives to help continue the conversation.

Tell your veterinary clients to put the spray bottle down, and let's talk.

Consider recommending these winter gear items, plus a little gift for the environment.

From personal stories of cyberbullying, to in-depth advice on diagnosing and treating canine pancreatitis, to confessions from your peers about the emotional wear and tear that comes with working in the veterinary profession, here are the 10 most-read team articles from the past year.

Youre a working parent and youre a full-time employee. So much to do, so little time. Torry Chamberlayne, RVT shares her favorite apps for getting it all done.

From big box retail and mental health research to the ever-controversial CBD products, heres what you, our readers, were most interested in this year.

This veterinary practice's working relationship with a pet store was always a mixed bag: new clients with new puppies on the one hand, but less-than-ideal compliance with recommendations from the pet store owner on the other. Heres what ultimately happened.